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ITIL® Customer Reviews

ITIL® Courses

rated 4.4 out of 5
based on 53 customer reviews

We offer all course delegates the opportunity to rate the course they have attended and provide additional feedback. You can see the comments from recent participants below:


in London - City

4.5 out of 5

- March 2019

in London - Central

4.6 out of 5

- March 2019

in Virtual Classroom

5 out of 5

- February 2019

in Glasgow

5 out of 5

- February 2019

in Milton Keynes

4.9 out of 5

- January 2019

in Leeds

Whilst it would obviously be easier for me to have a course literally on my door step Leeds isn't an insurmountable distance to travel. The only comment I would have were that the timings should be a reflection of what actually happens on the course as we had to turn down opportunities to go see a relative in a hospice as we didn't think I would be home in time whereas, in reality I was. The instructor even said we normally finish at this time which is earlier than advertised. It would have been nice to have some bits printed off, the summaries etc as a lot of people said they learn better from that and you can read them on the train home etc.

4.3 out of 5

- January 2019

in London - City

Well I didn't pass the exam so I didn't achieve the stated objective, but that's my fault and down to nerves!

4.7 out of 5

- December 2018

in London - City

4.9 out of 5

- November 2018

in London - City

5 out of 5

- September 2018

in Birmingham

Good course. The trainer explained things well and had good rapport. I would have preferred more workshop/activities for learning consolidation but this is just preference. Not sure it would be even feasible though due to the amount of content we went through. Thanks for helping me gain a greater understanding of ITIL and for enabling me to get my certification :)

4.6 out of 5

- August 2018

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