0345 4506120

ITIL® Customer Reviews

ITIL® Courses

rated 4.4 out of 5
based on 49 customer reviews

We offer all course delegates the opportunity to rate the course they have attended and provide additional feedback. You can see the comments from recent participants below:


in Leeds

Whilst it would obviously be easier for me to have a course literally on my door step Leeds isn't an insurmountable distance to travel. The only comment I would have were that the timings should be a reflection of what actually happens on the course as we had to turn down opportunities to go see a relative in a hospice as we didn't think I would be home in time whereas, in reality I was. The instructor even said we normally finish at this time which is earlier than advertised. It would have been nice to have some bits printed off, the summaries etc as a lot of people said they learn better from that and you can read them on the train home etc.

4.3 out of 5

- January 2019

in London - City

Well I didn't pass the exam so I didn't achieve the stated objective, but that's my fault and down to nerves!

4.7 out of 5

- December 2018

in London - City

4.9 out of 5

- November 2018

in London - City

5 out of 5

- September 2018

in Birmingham

Good course. The trainer explained things well and had good rapport. I would have preferred more workshop/activities for learning consolidation but this is just preference. Not sure it would be even feasible though due to the amount of content we went through. Thanks for helping me gain a greater understanding of ITIL and for enabling me to get my certification :)

4.6 out of 5

- August 2018

in Birmingham

4.6 out of 5

- August 2018

in Birmingham

4.1 out of 5

- July 2018

in Birmingham

Trainer was excellent. For someone who usually has a very short attention span, he found the correct balance between the facts required and anecdotes to keep me interested and also enable me to pass the exam .

4.6 out of 5

- July 2018

in London - City

5 out of 5

- July 2018

in Birmingham

5 out of 5

- June 2018

Our Customers Include