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ITIL® Customer Reviews

ITIL® Courses

rated 4.5 out of 5
based on 78 customer reviews

We offer all course delegates the opportunity to rate the course they have attended and provide additional feedback. You can see the comments from recent participants below:


in London - City

4.2 out of 5

- March 2020

in Milton Keynes

I have already recommended you to a friend regarding azure. Instructor very good and knowledgeable and made the course run smoothly

4.8 out of 5

- February 2020

in London - City

Axelos need to complete and publish the books that the course is based on

4.4 out of 5

- February 2020

in Bristol

Trainer (Andrew Gilbert) was amazing, explained any queries clearly and relatively to each person, easy to talk to, kept everyone engaged !

4.5 out of 5

- February 2020

in Virtual Classroom

5 out of 5

- February 2020

in London - City

5 out of 5

- February 2020

in London - City

Day 1: Fine Basic covered. Day 2: Started with bit more basics and in the afternoon given a mock paper 1 for the candidates to do Day 3: Gone through mock 1-4 questions A quick flash of few more slides, not much explanation 11 :30 am to 12:30 am Mock paper 2 (no tutor) 12:30 to 13:30 lunch break 1:30 to 2:30 Briefing on the exam process, handed laptops for exams 2:30 exam started. My exam was booked for 15::15 I have those two mock papers.

2.3 out of 5

- January 2020

in Virtual Classroom

I had to email and phone on the first day of the course as my Mimeo access had not been emailed to me or the exam voucher. Everything else went fine.

4.7 out of 5

- December 2019

in Manchester

4.3 out of 5

- November 2019

in Manchester

Thought the online exam was good, the downside was that the tab to open the scenario was within the same window as the answers. Ideally these would open in a separate tab to be able to have them side by side

4.9 out of 5

- November 2019

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