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ITIL4 Foundation Certificate in IT Service Management Customer Reviews

ITIL4 Foundation Certificate in IT Service Management Courses

rated 4.3 out of 5
based on 12 customer reviews

We offer all course delegates the opportunity to rate the course they have attended and provide additional feedback. You can see the comments from recent participants below:


in Milton Keynes

I have already recommended you to a friend regarding azure. Instructor very good and knowledgeable and made the course run smoothly

4.8 out of 5

- February 2020

in Bristol

Trainer (Andrew Gilbert) was amazing, explained any queries clearly and relatively to each person, easy to talk to, kept everyone engaged !

4.5 out of 5

- February 2020

in London - City

5 out of 5

- February 2020

in London - City

Day 1: Fine Basic covered. Day 2: Started with bit more basics and in the afternoon given a mock paper 1 for the candidates to do Day 3: Gone through mock 1-4 questions A quick flash of few more slides, not much explanation 11 :30 am to 12:30 am Mock paper 2 (no tutor) 12:30 to 13:30 lunch break 1:30 to 2:30 Briefing on the exam process, handed laptops for exams 2:30 exam started. My exam was booked for 15::15 I have those two mock papers.

2.3 out of 5

- January 2020

in London - City

3.6 out of 5

- October 2019

in Birmingham

The trainer was very knowledgeable about not only the contents of the specific course about the subject matter related to the course content. This enabled better explanations for more comprehension and value add as we were able to touch on information outside of the course as well.

4.8 out of 5

- September 2019

in London - Central

5 out of 5

- May 2019

in Leeds

Course materials are great but the method of delivery (Mimeo) is dreadful! It's so locked down and I like to have a booklet with the course content and it won't let me download or print anything. The interface is also slow and clunky and is certainly not intuitive. Surely you can find a better training tool than this that doesn't look like it was designed in the 70's!

4.4 out of 5

- March 2019

in London - Central

4.6 out of 5

- March 2019

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