25,000+ Courses Nationwide
0345 4506120

How to Book and Pay

Select your course then click Book or Reserve
Our Booking Process will enable you to either "Book & Pay Now"  or "Reserve & Pay Later".

Step 1  Course, Booker & Delegate

Course details will be displayed.

Complete Booker and Delegate details.
(The Booker is yourself; the Delegate is the person attending the course)

Choose either:


BOOK & PAY NOW - Using a Debit/Credit Card

We'll double check that there are free places on the course and then confirm your Booking.

In the unlikely event that the course is no longer available, we will refund your payment in full or find an acceptable alternative course. You will receive your course Joining Instructions which will contain all the information that you need e.g. start times and a location map.

Please note that you are subject to Focus booking terms and conditions once you have placed a booking.


RESERVE & PAY LATER - No binding obligation

You can reserve a place on the course while you (or someone else) organise the payment. You have not made a firm commitment at this stage.

We will check the course availability and then we’ll reserve a provisional place. We'll agree the Payment Method with you.  Your course booking will remain provisional until we receive your payment or Purchase Order.

[Most courses fill up quickly, so you will now need to organise your payment as soon as possible]

We are pleased to accept these methods of payment:
- Credit or Debit Card (by phone or online)
- Cheque or Bank Transfer
- Purchase Order from your Employer (subject to credit check). Where payment by Purchase Order is agreed you will then be subject to our booking Terms and Conditions which shall remain in place with no variation

When we receive your Payment (or purchase order) we'll confirm your Booking.  You will then be subject to our booking terms and conditions.

You will receive your course Joining Instructions which will contain all the information that you need e.g. start times and a location map.


Step 2  Invoicing Address & Any Additional Information

Let us know the address which should appear on your invoice

Let us know of any additional information such as disability or dietary preferences

Review and accept the Focus terms and conditions


Step 3  Secure Online Payment (if applicable)

If you chose the Book & Pay Now option at Step 1 then you will be directed to a secure online payment page.

You will see a summary of your purchase and the total payment due. The total sum will be inclusive of VAT.

Online payments are made via Paypoint whose site is Thawte authenticated and uses SSL security. You will see the "https" code at the start of the url which indicates a secure site (you may also see a padlock symbol though display of this varies according to the web browser you use).  Your credit card details are not made available to Focus on Training.

If you select the Reserve a Place option at Step 1 then you will go direct to Step 4.


Step 4 Summary & Next Steps

You will be advised online and by email of the outcome of your booking request.

The details you have submitted will be confirmed to you.

The Focus Bookings Team will be in contact with you to progress your booking within one working day


How to Login to an existing booking

If you have made a reservation and are simply returning to make payment – you can easily login to your existing booking. You will receive an email providing full details and instructions on how to gain access to your booking. Please note that you will require your unique reservation ID to use this facility.

If you require an assistance please contact our customer service team.


Any Questions - Just Ask !

Contact our Bookings Team by email or call on 0345 450 6120


Please Note

Let us know if you wish to pay in a major currency other than that stated on the website for a specific course. We will convert the course price at the spot rate and apply a 5% administration fee.

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