0845 450 6120

Focus on Training Customer Reviews

5 star review

Prince2 Training

“I was really impressed with the venue, the location and especially the trainer. He made the information much easier to understand and has an excellent way of explaining things. I appreciated the structured day and the realistic approach to how much can be effectively learned in a sitting. ”

5 out of 5

5 star review

In House Training

“I thought the course was informative, interesting and entertaining. The instructor Kevin tailored the topics to address all of our course goals. In addition Kevin did a fantastic job in running the course. He was friendly, professional and inclusive. Particularly inclusive, I felt everyone was equally involved, no one was left out and everyone contributed to the group. 

Finally it was great to see him move people around the room pairing people up differently such that everyone spent some time working with everyone else. 

Thank you for the enjoyable three days. ”

5 out of 5

 

5 star review

Business Analysis Essentials

“Good, but need to spend less time on worked examples and more time on linking elements together.”

4 out of 5

 

5 star review

Business Analysis Foundation

“Overall the course has given me an excellent insight in the skills and tools required to be a Business Analyst. My only criticism is that the amount of course work and 'homework' is grossly underestimated. Also we had to complete several modules on the morning of the exam which did not allow any time for revision and several questions were around those topics. It might be better to have the exam on a separate day in order to allow delegates to fully revise all topics.”

4 out of 5

 

5 star review

Business Analysis Foundation

“This course was a great introduction to the roles and responsibilities of a Business Analyst.”

4 out of 5

 

5 star review

Requirements Engineering

“Yes very happy with Andrew Kell. The group exercises were excellent and thought provoking, which enabled the students to not only learn 'how' but 'why'. Really enjoyed the course.”

5 out of 5

 

5 star review

Requirements Engineering

“Very happy. The group worked well together and shared useful experience, and the tutor was excelent, combining theory with practical experience. I would highly recommend this to others interested in B.A.”

5 out of 5

 

5 star review

Business Analysis Training

“Yes, very happy with the Course. The tutors were very knowledgeable. The venue was great too as were the refreshments. It was one less thing to worry about having lunch included.”

5 out of 5

 

5 star review

Business Analysis Training

“Very pleased with the content and delivery of the course. I will recommend Focus anytime and will keep coming back to their classrooms and first class trainers.”

4.5 out of 5

5 star review

Customer Service Feedback

“used before and will use again, always very helpful”

3 out of 5

 

5 star review

Customer Service Feedback

“Very easy to arrange and good support staff”

4 out of 5

 

5 star review

Customer Service Feedback

“Very easy to book, helpful staff when you have any additional questions, very good training course. The overall training experience was exceptional.”

5 out of 5

 

5 star review

Customer Service Feedback

“very easy to deal with, artranged change of course date for me very easily”

5 out of 5

 

5 star review

Customer Service Feedback

“Very easy to find the course and the lead up to the course itself was good”

5 out of 5

 

5 star review

Customer Service Feedback

“Very efficient and helpful. Would recommend.”

5 out of 5

 

5 star review

Customer Service Feedback

“Very efficient!”

5 out of 5

 

5 star review

Customer Service Feedback

“Very friendly personnel and very keen pricing. I shall definitely book with Focus again”

5 out of 5

 

5 star review

Customer Service Feedback

“Very good - even received discount after booking, and speed of refund was excellent”

4 out of 5

 

5 star review

Customer Service Feedback

“Very good communication all the way through booking the course to receiving the pre-work”

4 out of 5

 

5 star review

Customer Service Feedback

“Very good selection of courses. The training providers have obviously been considered carefully.”

5 out of 5

 

5 star review

Customer Service Feedback

“very good service fast responce”

5 out of 5

 

5 star review

Customer Service Feedback

“very happy”

5 out of 5

 

5 star review

Customer Service Feedback

“Very happy”

5 out of 5

 

5 star review

Customer Service Feedback

“Very happy about the training and the service”

4 out of 5

 

5 star review

Customer Service Feedback

“Very happy and completed very professionally”

5 out of 5

 

5 star review

Customer Service Feedback

“Very happy with all apsects of service, especially with payment and ease of using Enhanced Learning Credits.”

4 out of 5

 

5 star review

Customer Service Feedback

“Very happy with Focus Training, hank you. Thanks to Penny and her colleagues who are always very helpful.”

5 out of 5

 

5 star review

Customer Service Feedback

“Very happy with the fast and efficient service - will definitely use Focus for future training requirements.”

5 out of 5

 

5 star review

Customer Service Feedback

“Very happy with the friendly and efficient service and thanks to Penny who answered all my questions in the beginning.”

5 out of 5

 

5 star review

Customer Service Feedback

“Very happy with the service from all the staff I dealt with at focus.”

5 out of 5

 

5 star review

Customer Service Feedback

“Very happy with the service i receievd, especially as I booked quite late. Many thanks”

5 out of 5

 

5 star review

Customer Service Feedback

“Very happy with the service I receive with staff helping find the correct courses in the correct locations, and sending information”

4 out of 5

 

5 star review

Customer Service Feedback

“Very happy with the service provided by Focus and the course, delivered by Agil8.”

5 out of 5

 

5 star review

Customer Service Feedback

“Very happy with the service received, always friendly and helpful”

5 out of 5

 

5 star review

Customer Service Feedback

“Very happy with the service, and competitive prices for the courses”

5 out of 5

 

5 star review

Customer Service Feedback

“Very happy with the service. Got prompt calls back. Additionally noticed that booking through Focus was cheaper than going direct to the provider”

4 out of 5

 

5 star review

Customer Service Feedback

“Very happy with the service. Very professional and client-oriented.”

4 out of 5

 

5 star review

Customer Service Feedback

“Very happy with the whole Focus service”

4 out of 5

 

5 star review

Customer Service Feedback

“very happy with your service”

5 out of 5

 

5 star review

Customer Service Feedback

“Very happy, the problems I have experienced have been nothing to do with Focus, but more to do with finding the right company as there are many offering different content on Lean Six Sigma Green Belt.”

2 out of 5

 

5 star review

Customer Service Feedback

“Very helpful and enthusiastic staff; nothing too much trouble. Makes a nice change!”

5 out of 5

 

5 star review

Customer Service Feedback

“Very helpful and organised service.”

5 out of 5

 

5 star review

Customer Service Feedback

“Very pleased with everything - from booking, the choice of venue, excellent trainer and small class size.”

5 out of 5

 

5 star review

Customer Service Feedback

“Very pleased with your speed of service and helpful approach. Many thanks.”

5 out of 5

 

5 star review

Customer Service Feedback

“Very streamlined; no fuss and no nonsense service.”

5 out of 5

 

5 star review

Customer Service Feedback

“Very, made it a stress free process.”

5 out of 5

 

5 star review

Customer Service Feedback

“Was a quick easy service and online chat with represntative was fast and effective.”

5 out of 5

 

5 star review

Customer Service Feedback

“When I called to discuss my requirements the agent was very well informed and answered my questions without fuss. The call was follwed up with email as I was told it would be. AN all round excellent service”

4 out of 5

 

5 star review

Customer Service Feedback

“Would have appreciated being told that the course location had changed rather than finding out in the post with the course material as these arrived well after I'f made my travel and accomodation arrangements”

3 out of 5

 

5 star review

Customer Service Feedback

“Yes - and the prices were the cheapest I could find”

3 out of 5

 

5 star review

Customer Service Feedback

“Yes - Focus provided an excellent service supplying regular updates and support.”

5 out of 5

 

5 star review

Customer Service Feedback

“Yes - I was particularly impressed by the interaction I had with various employees, who were all very helpful.”

4 out of 5

 

5 star review

Customer Service Feedback

“Yes - professional and courtious”

4 out of 5

 

5 star review

Customer Service Feedback

“Yes - very happy. Everything arrived on time, the supporting documentation was good and I am looking forward to attending the course.”

4 out of 5

 

5 star review

Customer Service Feedback

“Yes - wil be happy to use Focus next time.”

4 out of 5

 

5 star review

Customer Service Feedback

“Yes my dealings with Focus have been friendly and efficient and hopefully the course will be the same”

4 out of 5

 

5 star review

Customer Service Feedback

“Yes of course, any customer would be content with the level of service that Focus have provided”

4 out of 5

 

5 star review

Customer Service Feedback

“Yes service was excellent both by telephone and email.”

5 out of 5

5 star review

Customer Service Feedback

“Yes service was good and informative”

5 out of 5

 

5 star review

Customer Service Feedback

“Yes the course was going to be cancelled due to lack of numers but alternative dates were not suitable for me so you ran the course for just two people”

5 out of 5

 

5 star review

Customer Service Feedback

“Yes very happy with your service and choice of training provider who were excellent.”

5 out of 5

 

5 star review

Customer Service Feedback

“Yes very happy would recommend to collegues.”

5 out of 5

 

5 star review

Customer Service Feedback

“Yes very impressed that my course still went ahead as a one on one as the other attendees cancelled. The trainer was excellent, patient and easy to learn from.”

5 out of 5

 

5 star review

Customer Service Feedback

“Yes very professional service”

5 out of 5

 

5 star review

Customer Service Feedback

“Yes your service is exellent. The staff are very helpful on the emails.”

5 out of 5

 

5 star review

Customer Service Feedback

“Yes, although I had to ask for the joining instructions 2 days before the course started.”

4 out of 5

 

5 star review

Customer Service Feedback

“Yes, although this is the third time that the course was booked as the previous course provider, arranged by Focus went out of business.”

3 out of 5

 

5 star review

Customer Service Feedback

“Yes, centrlize my communication for all my training need with one entity. It is amazing”

5 out of 5

 

5 star review

Customer Service Feedback

“Yes, though after the course was booked originally for Soho was then told the course was cancelled. This should have been made clear before I made a payment.”

4 out of 5

 

5 star review

Customer Service Feedback

“Yes, to date the courses I have booked on focus have been informative and well organised”

4 out of 5

 

5 star review

Customer Service Feedback

“Yes, very happy with Focus service, no problems at all with booking. Only slight issue was that the tutor from Maven for second weekend was different to first weekend, so as a result the dynamics of the group changed and was a little less 'up-beat'.”

5 out of 5

 

5 star review

Customer Service Feedback

“Yes. Pleased to see a course so close to home!”

5 out of 5

5 star review

Focus on Training Customer Service

“Dear Penny, Thanks for your good advice and the syllabus information. It’s made me realise that the commute and study required may be a stretch too far on this occasion. I am pleased that you haven’t just tried to sign me up like some training providers would do without considering the impact on the delegate! By the way, the first day of the Agile course has gone well and I will be returning without any intrepidation! Have a good Tuesday, Kind regards - Shazina”

5 out of 5

Certified Agile Project Management Practitioner Training in London

 

5 star review

Focus on Training Customer Service

“I am happy with the service we receive from Focus, Penny is efficient and effective! Many thanks Vanessa”

5 out of 5

 

5 star review

Focus on Training Customer Service

“That’s me at the end of my four courses now. I have been very impressed with the service that you and your colleagues have provided to me and the quality of your training providers. ”

5 out of 5

 

5 star review

Focus on Training Customer Service

“Had a very good experience of Diploma in Business Analysis course I recently persued through Focus. The Focus staff (Finance team, Course co-ordinator (Penny Edwards) at Focus are very professional, helping and understanding. Overall a very nice experience !”

5 out of 5

London

 

5 star review

Focus on Training Customer Service

“I'm on my 4th course with Focus on Training and everything has gone like clockwork and any questions I've had have been answered quickly and efficiently.”

5 out of 5

Cumberland

 

5 star review

Focus on Training Customer Service

“My recent experience of Focus can only be described as faultless. From my first contact with Darryl Childs right through to making the actual booking on the website was quick, convenient and extremely simple. The website is straightfoward to navigate around and I managed to book 5 different courses in a matter of minutes. Darryl's attention to detail and levels of customer service were exemplary and I would have no hesitation in using Focus in the future or recommending their services to colleagues ”

5 out of 5

Darlington

 

5 star review

Certified Scrum Master

“All together a good experience”

5 out of 5

 

5 star review

Certified Scrum Master

“Well organised. Excellent training and presented in a fun interactive way. I would recommend Geoff always”

4.5 out of 5

 

5 star review

Certified Scrum Master

“An excellent course with a great trainer”

4.5 out of 5

 

5 star review

Certified Agile Project Management Practitioner

“Very pleased with the professionalism of the Focus on Training staff and the way they handled my booking and subsequent issue. No hassles at all, a real pleasure working with people who know what they are doing. Training provider was also very good.”

4.5 out of 5

 

5 star review

Certified Scrum Master

“Excellent course and the trainer,David Hicks, was superb ”

5 out of 5

 

5 star review

Certified Scrum Master

“I thought the course was very well thought out and the method of using class participation via exercises enhanced the learning experience. Excellent. ”

5 out of 5

 

5 star review

Certified Agile Project Management Practitioner

“The course trainer gave real life examples of where the course subject could be used and kept the course flowing, excellent..”

4.5 out of 5

 

5 star review

Certified Scrum Master

“The course was excellent, the material was relevant and I thoroughly enjoyed it. The trainer Dave Hicks was very knowledgeable and I came away with a good understanding of Scrum. My only slight criticism was that food was not provided, however there was a sandwich shop around the corner from the building.”

5 out of 5

 

5 star review

Certified Scrum Master

“Would have been good to have an e-copy of the slides presented”

5 out of 5

 

5 star review

Certified Scrum Master

“Course content was not only relevant but Paul ensured the group engaged with each other which allowed you to relate the subject matter with your own experience of SCRUM. Friendly and informal, the course gives you all the right information to pass the certification but I'd encourage people to probably make notes throughout rather than waiting for the specific downtime to do so.;

5 out of 5

 

5 star review

Certified Agile/Scrum Training Course

“Excellent course, well structured - trainers of very high standard and very enthusiastic.”

4.5 out of 5

 

5 star review

Agile Project Management

“It was a really good course. Very meaty but I learnt a lot.”

5 out of 5

5 star review

Certified Scrum Master

“Great Course - Davis Hicks is an Excellent Trainer and I'd recommend Focus and David for this Course again any Time”

5 out of 5

5 star review

Business Analysis Practice

“I was very happy with the course.The trainer - Andrew Kell - was very professional, helpful and knowledgable about the subject.It was also easy to approach him when asking questions and clarifying issues. The course environment was also relaxed and comfortable. I would certainly be happy to attend more courses (if permitted) and would recommend them to my colleages.”

4.5 out of 5

 

5 star review

Business Analysis Essentials

“I did enjoy the course though, I think it could have been improved with a few more business cases along the lines of the exam. It was a shame we had the same sandwiches every day also.”

4.5 out of 5

 

5 star review

Business Analysis Essentials

“Our trainer Liz Magen was very patient, had a lot of experience and explained the different scenarios very well. I would certainly book more courses if I knew she was the trainer.”

5 out of 5

 

5 star review

Business Analysis Essentials

“Superb course with excellent trainers who knew the subject very well, and had the ability to get the training across. Will certainly be returning for future training.”

5 out of 5

 

5 star review

Business Analysis Essentials

“The course concentrated on techniques that will be useful in the 'real world'. The trainer Richard, illustrated the course with recent examples from both the private and public sector. Recommended.”

5 out of 5

 

5 star review

Business Analysis Essentials

“Yes enjoyed it very much, although I booked last minute so received course book on the day”

4.5 out of 5

 

5 star review

Business Analysis Essentials

“Course was fine, although we did get homework and no hometime was required on the course description.”

4.5 out of 5

 

5 star review

Business Analysis Essentials

“The course was well delivered and engaging ”

4.5 out of 5

 

5 star review

Business Analysis Essentials

“Very happy with the course. The trainer was knowledgable in the subject matter and able to expand on the course text.”

4.5 out of 5

 

5 star review

Business Analysis Essentials

“Course was very good and trainer was excellent..”

4.5 out of 5

 

5 star review

Business Analysis Essentials

“Jerry Humphries was brilliant and his style of teaching was clear and to the point without waffle.”

5 out of 5

 

5 star review

Business Analysis Foundation

“Gave me a brilliant base to progress with future training and employment and was a very informative and worthwhile course.”

5 out of 5

 

5 star review

Business Analysis Essentials

“I found the BA essentials course really useful. The role of the BA and the tools available were well explained and the chance to practice was well-structured. It also clarified for me the differences between business and system analysis.”

5 out of 5

 

5 star review

Business Analysis Foundation

“Excellent course, highly knowledgable trainer, really good group of 11 so interaction was great. Only downside was the commute to London but was only for 3 days. Hope I have passed the exam!”

5 out of 5

 

5 star review

Business Analysis Essentials

“A worthwhile course with a good balance between learning & practical application.”

5 out of 5

 

5 star review

Business Analysis Essentials

“Yes,the course was very good.”

4.5 out of 5

 

5 star review

Business Analysis Essentials

“Instructor very good and made the course easier to understand”

4.5 out of 5

 

5 star review

Business Analysis Training

“I found the course useful and informative. Thanks.”

5 out of 5

 

5 star review

Business Analysis Training

“The course was extremely well organized and covered the subject matter well. I liked the trainer and thought that he did a very good job.”

5 out of 5

 

5 star review

Business Analysis Training

“I was happy with the delivery and its content.”

5 out of 5

 

5 star review

Business Analysis Training

“The Foundation in Business Analysis was a good course, offered a broad range of areas and went deep enough into them to get an understanding.”

5 out of 5

 

5 star review

Business Analysis Training

“A well organised, informative and useful two days..”

5 out of 5

 

5 star review

BCS-ISEB Business Analysis Practice & Requirements Engineering Fastr Track

“One of the most relevant courses I have ever attended. It equipped me with good rules to apply & format to follow to overcome obstacles.”

5 out of 5

 

5 star review

BCS-ISEB Business Analysis Practice & Requirements Engineering Fastr Track

“The training course material had a quite few errors in the training exercises which must be rectified.- Focus on Training - Sunil, I'm sorry to hear about this problem.We'll investigate the issue and ensure that it's rectified ”

2 out of 5

 

5 star review

BCS-ISEB Commercial Awareness

“I was happy with the course but, having worked as an accountant, there was less new material than there has been in the other courses. I would have preferred to take a different Knowledge Based course which was not available at your venue. ”

3 out of 5

 

5 star review

BCS-ISEB Commercial Awareness

“The staff were extremely friendly and supportive! Pete was so knowledgeable and having the smaller class size meant we had lots of time to discuss and understand our class work. ”

3 out of 5

 

5 star review

BCS-ISEB Business Analysis

“I was extremely happy with the course and the trainer and am looking forward to continuing my studies.. ”

5 out of 5

 

5 star review

BCS-ISEB Business Analysis

“HAPPY WITH THE COURSE. As I have already said, I would have preferred to have some time to study. It was all very new to me and I think that I failed the test. ”

4 out of 5

 

5 star review

BCS-ISEB Business Analysis

“Happy with the course but failed the exam! ”

4 out of 5

 

5 star review

BCS-ISEB Business Analysis

“I was very happy with course as it provided the tools to identify and resolve business problems rather than focusing specifically on IT ”

5 out of 5

 

5 star review

BCS-ISEB Requirements Engineering

“The third course I've attended for the Business Analysis Diploma and looking forward to the next one. Very well structured and good working examples given. ”

4.5 out of 5

 

5 star review

Requirements Engineering & Modelling Business Processes

“Yes, venue was excellent, trainers were good and the couse content was sufficient.”

5 out of 5

5 star review

ITIL Foundation V3

“I was very pleased indeed with the training. Thank you”

5 out of 5

 

5 star review

ITIL Foundation V3

“The course was well structured and although I had previous experience of SM, the course helped to re-emphasis the framework well”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“I'm very happy with the course, as it was well conducted and delivered by a very knowledgeable trainer. I think it would be beneficial, if there was a pre-course material, to reduce the amount of pressure on learning during the short course.”

5 out of 5

 

5 star review

ITIL Foundation V3

“Our trainer was very good, enthusiastic and concise. However the mock exams provided in the training material did not adequately reflect the actual exam e.g structure and content of questions.”

5 out of 5

 

5 star review

ITIL Foundation V3

“Happy with the course structure and content. Coffee & Tea facilities were poor. Could have provided better drinks facilities rather than having to use vending machine.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“Very good course clearly presented and explained. A good grounding in Service Management concepts.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“very impressed by the traning facilities and by the trainer..”

5 out of 5

 

5 star review

ITIL Foundation V3

“Jiwan Trehan's training enthusiasm for the subject helped greatly.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“Good course. Thanks.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“Very good course - well organised course.”

5 out of 5

 

5 star review

ITIL Foundation V3

“Kai was an excellent instructor!”

5 out of 5

 

5 star review

ITIL Foundation V3

“Very happy - really enjoyed the course!”

5 out of 5

 

5 star review

ITIL Foundation V3

“Thanks you very much for arranging the course. It was very interesting and informative.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“Course was very useful and interesting.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“Course was very useful and interesting.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“The course was well run and managed in a good location and in good facilities.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“The ITIL v3 Foundation course was a well paced, enjoyable three days and I've certainly come away feeling improved.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“I was very impressed with the constant level of energy that Caspar put into his teaching and the real life examples that he pulled on to embed the ITIL principles into our heads so that they would be easily recallable during the test. Thouroughly enjoyed my time on this course expectation was exceeded by the course .”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“Overall very good ”

4 out of 5

 

5 star review

ITIL Foundation V3

“Excellent course Sue Storey, the trainer, was incredibly knowledgeable and very helpful which helped make the somewhat dry subject (itil) more enjoyable.”

4 out of 5

 

5 star review

ITIL Foundation V3

“Very happy, good course trainer with relevant examples”

5 out of 5

 

5 star review

ITIL Foundation V3

“ITIL Foundation V3 was just a 3 day PowerPoint Presentation. More knowledge review would be my prefered learning style. However, the material did seem to sink in quite well.”

4 out of 5

 

5 star review

ITIL Foundation V3

“Very happy. The course was informative and well laid out. All topics where covered well and in depth.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“The course was very good - having the wrong location on the Joining Instructions was not.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“Happy, however felt the course did go off tangent a few too many times and also that we 'skipped' a fair few pages that 'weren't relevant' but left me feeling that we didn't cover everything we should have.”

4 out of 5

 

5 star review

ITIL Foundation V3

“Excellent training, amazing knowledge and delivery”

5 out of 5

 

5 star review

ITIL Foundation V3

“I am very happy with the course and the trainer. She seemed to really know her stuff and used great examples. However 2 points: 1. I felt the room was not big enough to cope with the number of people on the course - it was very cramped! 2. There seemed to be quite a bit of "downtime" during the day which I didn't expect”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“Very happy with the course. All the topics were explained in full detail and a very friendly learning environment was maintained throughout the whole course time.”

5 out of 5

 

5 star review

ITIL Foundation V3

“Trainer very good and Nexus looked after us so well keeping us fed and watered all day long”

5 out of 5

 

5 star review

ITIL Foundation V3

“The course was good and the trainer made the course interesting and enjoyable”

4 out of 5

 

5 star review

ITIL Foundation V3

“Very happy with course, although I feel that the amount of material covered could have been spread over 4 or 5 days.”

4 out of 5

 

5 star review

ITIL Foundation V3

“Overall, yes, though the course organisors decided to test some innovative technology that in reality added little if anything to the learning experience. this feedback was given directly”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“I was very happy with the course, the trainer clearly know his subject well.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“Trainer was very good and controlled the class well. Being a small group were able to move through the course at a good pace, although there was a lot to take in so makybe a 4 days course would have been better.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“Excellent instructor and very good training materials.”

5 out of 5

 

5 star review

ITIL Foundation V3

“Dale Green did a great job!”

5 out of 5

 

5 star review

ITIL Foundation V3

“Very happy with course. We didn't receive the pre-course material until the Friday afternoon before the couse and as we were not in the office on Friday we did not get to view this until the morning of the course, but didn't cause too much problem, it would have been nice to read before the meeting.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“Yes - the trainer was v.knowlegable, approachable which held attendees interest and want to learn. Written assessment training excellent, a little bit more training re: multiple choice paper and that case study not available in second exam may help prep some candidates with little knowlege of the subject or who may wrongly think this would be provided. V.happy with course.”

4 out of 5

 

5 star review

ITIL Foundation V3

“Yes - I was very happy with the course, particularly the course instructor Mark. He was very knowledgable on the subject and taught with enthusiasm.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“Yes - I was very happy with my ITIL 2012 Foundation course. Alan Morgan brought the course to life with his real world experience and ability to illustrate concepts in real world application. Thanks.”

4.5 out of 5

 

5 star review

ITIL Foundation V3

“My trainer John Hazelden was outstanding. His delivery of the course was clear and concise.”

5 out of 5

 

5 star review

ITIL Foundation V3

“Very Happy. Trainer was excellent and facilities appropriate.”

5 out of 5

 

5 star review

ITIL Foundation V3

“Yes, no issues.”

4.5 out of 5

 

5 star review

ITIL Intermediate CSI

“The course content was good and relevant but the tutor delivering it said on a number of occasions he "didn't care if we passed". I believe this is the wrong type of attitude towards teaching people a certification.”

2 out of 5

5 star review

Configuring and Managing Microsoft SharePoint 2010

“I really enjoyed this course - it was a good introduction to the concept of Sharepoint and I am looking forward to the advanced course next month.”

4.5 out of 5

 

5 star review

Fundamentals of Windows Server 2008

“The course was well structured and delivered with clarity and humour. Superb.”

4.5 out of 5

 

5 star review

SQL Server 2012 Introduction

“yes, happy with the course”

5 out of 5

5 star review

Core Solutions of MS Exchange Sever 2013

“Yep - all good. Decent pace of learning. Lecturer had a good depth of knowledge over the subject.”

5 out of 5

5 star review

M2778 Writing Queries using MicroSoft SQL Server 2008 T-SQL

“Very well run and organised, with plenty of real world examples. Trainer (Mark Holmes) had a thorough understanding of the subject, and was able to field any question asked. One of the most useful courses I've ever attended.”

5 out of 5

5 star review

Microsoft Project Advanced

“A very good course well delivered”

5 out of 5

5 star review

MSP

“Yes, excellent course”

5 out of 5

5 star review

MSP Practioner

“Yes, happy.”

4 out of 5

5 star review

MSP: Foundation and Prtactioner

“Yes. Excellent course.Very informative and creative approach in programme Management”

5 out of 5

5 star review

Prince2 Practitioner

“Dear Penny, I just wanted to express my enormous thanks for the training course organised by Focus on Training for me recently. It was such a relief to find a PRINCE2 training course in English in the Czech Republic - quite a niche market, I'm sure. The course was organised at very short notice and Focus on Training did an incredible job of managing to offer a course that fitted around my very busy schedule. The course delivery surpassed my expectations - a well-informed trainer who clearly knew that subject matter very well, professionally presented materials, and indispensible tips for passing the exam. The professionalism and helpfulness of the Focus on Training staff was fantastic, and I will happily recommend their services to any of my colleagues who are looking for courses organised by them”

5 out of 5

Prague

 

5 star review

Prince2 Practitioner

“The PRINCE2 course itself was excellent – very intensive and quite hard work, but delivered by a wonderful trainer who managed to be both nice AND challenging in her presentation!”

5 out of 5

Lincoln

 

5 star review

Prince2 Practitioner

“The course formats have been delivered to a very high standard and have met/ over achieved our requirements”

5 out of 5

Peterborough City Council

 

5 star review

Prince2 Practitioner

“The administration side of booking the course was very efficient and impressive. Also thoroughly enjoyed the course itself”

5 out of 5

Southampton

 

5 star review

PRINCE2 Practitioner

“Although the PRINCE2 Course is very intense, the Instructor made the learning process easier through realistic experiences. Mike - ”

4.5 out of 5

 

5 star review

Prince2 Practioner

“Very intense with too much focus on the passing the exams with less focus on practicing/applying Prince2 ”

4.5 out of 5

 

5 star review

Prince2 Practitioner

“Although it was intensive I would recommend it to anyone. The knowledge and qualification gained in helping find future employment ”

5 out of 5

 

5 star review

Prince2 Foundation

“The course was expertly delivered and, although an intense learning experience, was very interesting. The trainer was very knowledgable and made the content appropriate for the various attendees. Very good! Hope to return for the Practitioner examination - Sue, PRINCE2 Foundation”

4.5 out of 5

 

5 star review

PRINCE2 Practitioner

“Very please with the whole course. Content was great and the trainer was excellent at her job, managing to keep things interesting and doing a wonderful job of helping us understand ”

5 out of 5

 

5 star review

PRINCE2 Practitioner

“Although the PRINCE2 Course is very intense, the Instructor made the learning process easier through realistic experiences ”

4.5 out of 5

 

5 star review

PRINCE2 Practitioner

“I was very happy with the Prince2 training course provided by Focus on Training. Ian was one of the best trainers that I have had the pleasure of being trained by ”

4.5 out of 5

 

5 star review

PRINCE2 Practitioner

“The course fully met my aims, and the trainer presented the material in an engaging manner, inviting lots of interaction which helped put the material into context”

5 out of 5

 

5 star review

PRINCE2 Practitioner

“Course Trainer was excellent and conducted in a good and efficient manner, also the course and trainer demonstrated the material in a manner that was applicable to the audience and related the course material reverencing it across to everyday situations”

5 out of 5

 

5 star review

PRINCE2 Foundation

“Very pleased, excellent in general. For me personally it would have been good to get the full text book to look through prior to the course. Otherwise the course was very good! ”

4.5 out of 5

 

5 star review

Prince2 Re-Registration

“I passed!”

4.5 out of 5

 

5 star review

Prince2 Re-Registration

“David Tomlinson was excellent, really knew his stuff and was able to call on his (also excellent) knowledge of ITIL and Agile methodologies to answer any questions we had with examples. Really pleased”

4.5 out of 5

 

5 star review

PRINCE2 Foundation

“Very happy with course and trainer. ”

4.5 out of 5

 

5 star review

PRINCE2 Foundation

“I think I was very lucky as there were only 3 of us on this course and this really assisted with being able to interact more on the course with the trainer and delegates. Our Trainer was very knowledgeable on the subject. Overall an excellent course”

4.5 out of 5

 

5 star review

PRINCE2 Foundation

“The course was very useful, the trainer was very good at explaining the information. It is a heavy course built into 3 days ”

4.5 out of 5

 

5 star review

Prince2 Practitioner

“I thought Penny's help and advice when booking the course was exceptional service ”

5 out of 5

Bristol

 

5 star review

Prince2 Foundation

“ Brilliant course! I was impressed right from the outset with the very helpful consultant (Penny) who assisted in ensuring I got the pre-reading material urgently, as I booked at short notice. I also really enjoyed the interaction on the course. Miguel was a fantastic instructor with a very impressive knowledge base. He had immediate answers to all the challenging questions posed during the course. The venue was well situated in Central London, in a very light and airy office building. Thank you for everything ”

5 out of 5

London

 

5 star review

Prince2 Practitioner

“ Dear Penny, Thanks for the prompt reply! Certainly enjoying looking through the pre-course material, and really looking forward to it – all seems really professionally organized by the way, which is a joy to see! Many thanks ”

5 out of 5

London

 

5 star review

Prince2 Foundation

“Very good course, though the slide material was not that great, and was hard to link in to the material in the manual ”

4 out of 5

 

5 star review

Prince2 Practitioner

“The course was intense, challenging and enjoyable. Having some examples of the practitioner exam papers in advance would have been helpful ”

4 out of 5

 

5 star review

Prince2 Practitioner

“It was as good as a course with an exam at the end, could be ;-)! ”

4.5 out of 5

 

5 star review

Prince2 Practitioner

“The course was very good, however I do feel that we didn't cover enough detail for the final exam”

4.5 out of 5

Weekend Prince2 Practitioner

 

5 star review

Prince2 2009 Re-Registration Exam Workshop

“I was on the course to complete the PRINCE2 re-registration exam. I opted for the 3 day course as there had been quite a few changes since I last sat the practitioner exam”

4.5 out of 5

 

5 star review

PRINCE2 Practitioner

“The course fitted my needs and expectations perfectly. The tutor was very knowledgeable and covered the course well”

5 out of 5

 

5 star review

PRINCE2 Practitioner

“Excellent course, pitched at the right level.Relieved I chose the right training company. The tutor was excellent and made the whole week enjoyable”

4.5 out of 5

 

5 star review

PRINCE2 Practitioner

“A well delivered course with a knowledge tutor faciliating”

4.5 out of 5

 

5 star review

Prince2 Practitioner

“It felt as if the training was just abot passing the exam rather than learning about Project management. lots of pre reading and evening work which felt rather stressful over the week (juggling family life etc)”

4.5 out of 5

 

5 star review

PRINCE2 Foundation

“The only comment I have is regarding the pre-course material as it was not really referred to in the 3 days of training and although some of it was useful i felt some of it could have been linked back in the course with the case study etc”

5 out of 5

 

5 star review

Prince2 Re-Registration

“Although I was doing the PRINCE2 Re Registration course I thought attendance with those undertaking foundation was very beneficial. Trainer was excellent”

4.5 out of 5

 

5 star review

PRINCE2 Practitioner

“Well run apart from a small course room on one day. This was resolved by the course staff”

4.5 out of 5

 

5 star review

Prince2 Practitioner Training

“The course fully met my aims, and the trainer presented the material in an engaging manner, inviting lots of interaction which helped put the material into context”

5 out of 5

Birmingham

 

5 star review

Prince2 Practitioner Training

“Very happy with course--an excellent experienced trainer with a positive focus on achieving the very best for her students.”

5 out of 5

Leeds

 

5 star review

Prince2 Practitioner Training

“Very happy with course--an excellent experienced trainer with a positive focus on achieving the very best for her students.”

5 out of 5

 

5 star review

Prince2 Practitioner Training

“Very good course. The trainer was very approachable, all materials provided during the course were of excellent quality, and most importantly - the trainer made the course FUN ”

5 out of 5

 

5 star review

Prince2 Practitioner Training

“I found the course well structured and well delivered ”

4.5 out of 5

 

5 star review

Prince2 Practitioner Training

“I thought the course was good and the trainer was great. He really knew his stuff and explained it all well. ”

4.5 out of 5

 

5 star review

Prince2 Practitioner Training

“excellent trainer - to the point where I would say it was an enjoyable experience. ”

4.5 out of 5

5 star review

Prince2

“Yes. Very Comprehensive course covering a lot of materials.”

4 out of 5

5 star review

Prince 2

“Really very good”

5 out of 5

5 star review

PRINCE 2 - Foundatuion & Practitioner

“Very happy.”

5 out of 5

5 star review

Prince 2 F&P

“hard work, but very enjoyable course”

5 out of 5

5 star review

Prince 2 Practioner Re-Registration

“yes, happy with the course”

2 out of 5

5 star review

PRINCE2

“Really good trainer- made things easy to understand”

5 out of 5

5 star review

Prince2

“The course delivered was to a very high standard. Sidney Harris (Our instructor from Datrix training) was very, very good at getting information across and even offered after hours support which I found very useful. Facilities were adequate and location was decent and easy to find. At the start of the course, I was very nervous about the course as I heard it was very intense and I even thought about deferring the final exam to a later date, however Sidney put everything at ease and made the course smooth as could be. I couldn’t believe how he managed to cram the amount of information required for the exam in such a short given timeframe without any rushing. Very pleased with Datrix Training.”

5 out of 5

5 star review

prince2 foundation and practitioner

“the course was very compact with loads of material to learn but was also enjoyable”

5 out of 5

5 star review

Prince2 Project Management

“Yes, happy with the course”

5 out of 5

5 star review

Prince2

“Yes - good overview”

5 out of 5

5 star review

ISEB Software Testing Foundation

“Even though there was a lot of information to take in, because of his knowledge about the subject, the trainer was able to explain and use real world examples;

5out of 5

 

5 star review

ISEB/ISTQB Software Testing Foundation

“CExcellent ISTQB Software Testing course presented by Richard Knight of TSG. Covered the examination syllabus thoroughly but also gave lots of insightful examples of testing in practice. Strongly recommend the classroom delivered course for this reason;

5 out of 5

 

5 star review

ISTQB Software Testing Foundation Course

“Good insight into the syllabus, well prepared for the examination;

5 out of 5

 

5 star review

Software Testing Foundation

“Having a very good tutor can make a big difference. The tutor was excellent and knowledegeable and the venue was great;

5 out of 5

 

5 star review

ISTQB Software Testing Training

“A very useful and enjoyable course;

5 out of 5

 

5 star review

ISTQB Software Testing Certificate

“Course fulfilled my objectives. I would have liked the result a bit quicker though;

4.5 out of 5

 

5 star review

ISEB Software Testing Foundation

“I actually found the training intensive, but if it all goes well, I shall be glad to partake in future courses;

5 out of 5

 

5 star review

ISTQB Software Testing Foundation

“I am very happy with the course;

5 out of 5

 

5 star review

ISEB/ISTQB Software Testing Foundation

“I attended the ISEB Software Testing Focundation course in Reading. The course leader was excellent and the materials was discussed thoroughly. I felt prepared and confident by the time the exam rolled around on the final day of the course;

5 out of 5

 

5 star review

ISEB/ISTQB Software Testing Foundation

“The tutors were very knowledgeable and thorough, repetitive approach helped to make information sink in. ;

5 out of 5

 

5 star review

ISEB/ISTQB Software Testing Foundation

“The trainer had an excellent training style. His enthusiasm and subject knowledge were second to none. Thank you very much ;

4.5 out of 5

 

5 star review

ISEB/ISTQB Software Testing Foundation

“The course was very compact and did not allow questions to be asked during the session. I think the course should be spread over more days.;

3.5 out of 5

 

5 star review

ISEB/ISTQB Software Testing Foundation

“Overall the course was good, although the general consensus of the group was that thare was too much material to cover in the 2 and a half days provided. ;

4 out of 5

 

5 star review

ISEB/ISTQB Software Testing Foundation

“The hotel was not particularly busy but still seemed to struggle with catering for the course members ;

4 out of 5

 

5 star review

Agile Testing Foundation

“Yes, it was a very interesting course, and I felt I learnt a lot.”

5 out of 5

5 star review

Customer Service Feedback

“A very effcient and friendly service.”

5 out of 5

 

5 star review

Customer Service Feedback

“A very good service that I would definitely use again.”

5 out of 5

 

5 star review

Customer Service Feedback

“Absolutely great service - so easy!”

5 out of 5

 

5 star review

Customer Service Feedback

“Absolutely. the professional and follow up way of service was helpful for myself as well to make the arrangements quick.”

5 out of 5

5 star review

Customer Service Feedback

“After (easily) finding the course I wanted, I phoned to double check. Very professional responses, and a call back within a few minutes to questions they couldn't answer immediately. Very happy, and as a result, I booked the course.”

2 out of 5

 

5 star review

Customer Service Feedback

“After looking at the training venues within London deliberatly chose venue that suited transport arrangements. On getting confirmation letter venue had been changed with no prior notification or option of alternative”

4 out of 5

 

5 star review

Customer Service Feedback

“All very good.”

5 out of 5

 

5 star review

Customer Service Feedback

“Always been very helpful when spoken to sort out issues with courses.”

5 out of 5

 

5 star review

Customer Service Feedback

“Always been very helpful when spoken to sort out issues with courses.”

5 out of 5

 

5 star review

Customer Service Feedback

“As easy as you would expect from an automated system.”

5 out of 5

 

5 star review

Customer Service Feedback

“At very short notice, I have to pass MSP certification for a job application and my colleague Simon White recommended Focus on Training. My registration was processed in a very efficient manner and also the follow up for sending pre-course material was go”

5 out of 5

 

5 star review

Customer Service Feedback

“Booking fine. Lk fwd to course.”

5 out of 5

 

5 star review

Customer Service Feedback

“Booking this course was simple & pretty straightforward. The staff I dealt with on the phone were very friendly, helpful & courteous.”

4 out of 5

 

5 star review

Customer Service Feedback

“Booking was quick and efficient, and course materials came through very promptly.”

5 out of 5

 

5 star review

Customer Service Feedback

“Booking with Focus was very simple, but mainly due to your company already set up in our systems”

5 out of 5

 

5 star review

Customer Service Feedback

“Both ladies I spoke with (Pamela and Amanda from memory) were extraordinarily helpful and efficient, very quick to provide responses or update and very friendly and professional.”

4 out of 5

 

5 star review

Customer Service Feedback

“Course information and support materials have all been provided in a timely fashion and appear to have covered everything.”

5 out of 5

 

5 star review

Customer Service Feedback

“Course initially booked was cancelled by Maven - frustrating but understandable. Otherwise very straightforward.”

4 out of 5

 

5 star review

Customer Service Feedback

“Course was found via email I received from Focus so nice and easy. All bookings were conducted by office and I did not do personally so unable to comment.”

4 out of 5

 

5 star review

Customer Service Feedback

“Dealing with Focus was very good, what let them down was not receiving the info from Activia who was running the course, also when I got there, there was not enough material, it did arrive half way through the day.”

4 out of 5

 

5 star review

Customer Service Feedback

“Happy with Focus service”

5 out of 5

 

5 star review

Customer Service Feedback

“DESPITE THE FACT THAT I AM NOT RESIDENT IN THE UK, I WAS ABLE TO SUCCESSFULLY APPLY FOR THE TRAINING VIA EMAILS AND TELEPHONE CONVERSATIONS.”

5 out of 5

 

5 star review

Customer Service Feedback

“Efficient and courteous service provided, all course materials dispatched in swift time.”

5 out of 5

 

5 star review

Customer Service Feedback

“Everything about the training course ran smoothly.”

5 out of 5

 

5 star review

Customer Service Feedback

“Excellent service, very friendly and flexible.”

3 out of 5

 

5 star review

Customer Service Feedback

“Excellent service. Professional, friendly, helpful staff. Would definitely recommend Focus to colleagues and associates.”

5 out of 5

 

5 star review

Customer Service Feedback

“excellent!!!”

4 out of 5

 

5 star review

Customer Service Feedback

“Excellent. Ela has been really pro-active and helpful and follow up was really one done.”

5 out of 5

 

5 star review

Customer Service Feedback

“Extremely happy - Sandra was dealing with my booking and she was very helpful when I was having problems trying to sort out payment with my company, she gave good advice and alternatives and also handled my eventual booking speedily.”

4 out of 5

 

5 star review

Customer Service Feedback

“Fantastic assistance - from my first enquiry right through to the booking payment process - prompt, friendly and very professional - all I have to do is my bit and pass the course now!”

5 out of 5

 

5 star review

Customer Service Feedback

“Fast, efficient and professional service. Keep up the good work.”

5 out of 5

 

5 star review

Customer Service Feedback

“finding and reserving a place on the course was very easy and the "online chat" facility was very useful for helping me with a query.”

5 out of 5

 

5 star review

Customer Service Feedback

“Fine - used you before.”

4 out of 5

 

5 star review

Customer Service Feedback

“First class service”

5 out of 5

 

5 star review

Customer Service Feedback

“first class, no issues.”

5 out of 5

 

5 star review

Customer Service Feedback

“Focus found me the course that I needed in exactly the right location, and with plenty of dates to choose from. The booking service was simple and efficient.”

5 out of 5

 

5 star review

Customer Service Feedback

“Focus on training provided me with a friendly and professional service. I would definitely use them again.”

5 out of 5

 

5 star review

Customer Service Feedback

“Focus provided the service that was advertised on the tin.”

5 out of 5

 

5 star review

Customer Service Feedback

“Focus were fine. The trainer from global was very poor.”

4 out of 5

 

5 star review

Customer Service Feedback

“Friendly and efficient service provided with excellent communication and advice at all times. Thank you.”

5 out of 5

 

5 star review

Customer Service Feedback

“From the first contact I made with Focus, I encountered first-class professional service. Penny Edwards went the extra mile to make sure I had everything I needed, when and where was most convenient for me. I am looking forward to my course next week - Th”

4 out of 5

 

5 star review

Customer Service Feedback

“good courses at great prices”

4 out of 5

 

5 star review

Customer Service Feedback

“Good website and excellent pre sales response over the telephone.”

5 out of 5

 

5 star review

Customer Service Feedback

“Great communication, Lisa was incredibly helpful and speedy responding to requests or queries.”

4 out of 5

 

5 star review

Customer Service Feedback

“Great course, very helpful info beforehand.”

5 out of 5

 

5 star review

Customer Service Feedback

“Great service - found a replacement course straight away as the original got cancelled.”

5 out of 5

 

5 star review

Customer Service Feedback

“Great service and will be recommending it.”

4 out of 5

 

5 star review

Customer Service Feedback

“Great service, great training, great facilities! Wouuld highly recommend!”

5 out of 5

 

5 star review

Customer Service Feedback

“Great service, helped me find a course close by that was priced well. Will use the service again.”

5 out of 5

 

5 star review

Customer Service Feedback

“Great Service. Many thanks.”

5 out of 5

 

5 star review

Customer Service Feedback

“Great, very patient and accomodating”

4 out of 5

 

5 star review

Customer Service Feedback

“Happy with focus administration.”

5 out of 5

 

5 star review

Customer Service Feedback

“Happy with the price :) All communications were quickly dealt with and instructions were clear”

4 out of 5

 

5 star review

Customer Service Feedback

“Happy with the service provided”

5 out of 5

 

5 star review

Customer Service Feedback

“Happy with the service received. Will definitely book again.”

4 out of 5

 

5 star review

Customer Service Feedback

“happy with your service. I think that you should pay some more attention to catering: give a better choice of teas and change the water glasses at least twice during the day. When we were back from lunch they were always dusty and we could not really drin”

5 out of 5

 

5 star review

Customer Service Feedback

“Have used Focus for all my Business Analyst training and received nothing but excellent, courteous service. Would highly recommend Focus to anyone considering training.”

5 out of 5

 

5 star review

Customer Service Feedback

“I am happy with Focus-on-training service as the team is professional and the prices are competitive.”

4 out of 5

 

5 star review

Customer Service Feedback

“I am still to attend my course, however the service I received so far has been excellent.”

5 out of 5

 

5 star review

Customer Service Feedback

“I am very happy with the process to book a course. As an IT Manager it is vital for me to be productive with my time.”

5 out of 5

 

5 star review

Customer Service Feedback

“I am very happy with the service provided by Focus on Training.”

5 out of 5

 

5 star review

Customer Service Feedback

“I am very happy with this service and I had great treatment”

4 out of 5

 

5 star review

Customer Service Feedback

“I am very happy with your service, I needed very late on to change the date of my course due to illnessand Lisa Withers was extremely accommodating”

5 out of 5

 

5 star review

Customer Service Feedback

“I am very impressed with the work of your team who dispite the problems of paying for the course generated by my funders they got me sorted quickly”

4 out of 5

 

5 star review

Customer Service Feedback

“I had to phone then email to request the pre-course reading, which was eventually delivered via Grant then again by Anita!”

4 out of 5

 

5 star review

Customer Service Feedback

“I have been extremely happy with the service provided. This has been the first course I have booked on to and I was given all the necessary information that I required and any questions I had were answered promptly.”

4 out of 5

 

5 star review

Customer Service Feedback

“I have been very happy throughout. I wanted to use an ELC to fund the course which the staff were very helpful to process.”

5 out of 5

 

5 star review

Customer Service Feedback

“I have been very happy with the service provided by focus”

4 out of 5

 

5 star review

Customer Service Feedback

“I have been very happy with your service... in particular the ease with which you enabled me to use my Enhanced Learning Credits.”

5 out of 5

 

5 star review

Customer Service Feedback

“I have used Focus on Training to help organise a variety of training courses in the past years, and found their service always exceptional, courteous, and professional.”

5 out of 5

 

5 star review

Customer Service Feedback

“I spoke with Penny Edwards when booking my course. She is an excellent representative for Focus.”

4 out of 5

 

5 star review

Customer Service Feedback

“I thought Penny's help and advice when booking the course was exceptional service.”

4 out of 5

 

5 star review

Customer Service Feedback

“I was kept up to date in the weeks leading up to the course and they checked whether I had received my pre-course material.”

5 out of 5

 

5 star review

Customer Service Feedback

“I was very happy with the service. It was quick, professional and personal.”

5 out of 5

 

5 star review

Customer Service Feedback

“I was very impressed with your website and what you offer on all the courses so i decided to enrol with your company. However i was not impressed at all with your Training Consultant Sandra Miller, for example i had to phone her to get the Course instruct”

3 out of 5

 

5 star review

Customer Service Feedback

“I'm on my 4th course with Focus on Training and everything has gone like clockwork and any questions I've had have been answered quickly and efficiently.”

5 out of 5

 

5 star review

Customer Service Feedback

“I'm one step removed and didn't have visibility of the booking process.”

3 out of 5

 

5 star review

Customer Service Feedback

“impressed by their service so I've come back to book my 3rd course”

4 out of 5

 

5 star review

Customer Service Feedback

“It all went very smoothly.. I needed to arrange training at reasonably short notice and reaction time was great!!”

4 out of 5

 

5 star review

Customer Service Feedback

“Liked the quality of the sandwiches and crisps, good location central in Glasgow”

4 out of 5

 

5 star review

Customer Service Feedback

“My experience of Focus on training customer service was really pleasant and I would definetely recommend its services to others”

5 out of 5

 

5 star review

Customer Service Feedback

“My required training course was quickly arranged and questions answered promptly”

4 out of 5

 

5 star review

Customer Service Feedback

“Although the booking process was easy as was the identification of the course the subsequent experience of having the course cancelled on two occasions was frustrating to say the least. I am a very busy man and have had a very busy year. Scheduling of tra”

4 out of 5

 

5 star review

Customer Service Feedback

“Having selected a course where the traing centre was ideally situated this was changed to a venue , which frankly in London commuting terms is a nightmare to get to during morning or afternoon rush hour.”

4 out of 5

 

5 star review

Customer Service Feedback

“Not disappointed, since I recommended the course to 4 of my friends (1 will be attending this week) and they were pleased they came. Bilkis S. the trainer also made it interesting. Think I should get a free course for introducing 4 candidates.”

5 out of 5

 

5 star review

Customer Service Feedback

“Our trainer (John) was able to apply PM principals to real experiences, which made learning a lot more interesting. He was extremely good at breaking down the content into smaller chunks and made the group feel at ease throughout.”

5 out of 5

 

5 star review

Customer Service Feedback

“Outstanding teacher for this course, was able to solve any real life scenarios and lots of practice and concept review”

4 out of 5

5 star review

Customer Service Feedback

“overall good course although more examples could have been done in the class”

4 out of 5

 

5 star review

Customer Service Feedback

“Particularly happy with the possibility to do 3 courses in one package.”

5 out of 5

 

5 star review

Customer Service Feedback

“Penny Edwards in particular was extremely helpful; she always responded very quickly and with very good information.”

5 out of 5

 

5 star review

Customer Service Feedback

“Penny is brilliant and always gets back to me immediately. I have found the process very professional as well”

5 out of 5

 

5 star review

Customer Service Feedback

“Penny was fantastic - very helpful and very fast on responding to my questions. I have already recommended you to a friend based on the service I received. Thank you!”

4 out of 5

 

5 star review

Customer Service Feedback

“Polite, Efficient and Helpful staff.”

4 out of 5

 

5 star review

Customer Service Feedback

“Quick, efficient and professional.”

4 out of 5

 

5 star review

Customer Service Feedback

“Quickly and effeciently arranged a last minute booking for me.”

4 out of 5

 

5 star review

Customer Service Feedback

“Rapid, reliable, and personalised responses to enquires and needs.”

4 out of 5

 

5 star review

Customer Service Feedback

“Received pre course reading in plenty of time and it was very useful in helping me prepare for the course. Also found that if I had any questions I would get a response same day which was greatly appreciated. ”

4 out of 5

 

5 star review

Customer Service Feedback

“Sandra Miller's communication was excellent. I was kept well informed and she also was very helpful and even trie dto help me find suitable accommodatation that suited my budget!. Very straightfoward professional service from Sandra.”

5 out of 5

 

5 star review

Customer Service Feedback

“Service could not be faulted - all correspondence was dealt with swiftly and satisfactorily”

4 out of 5

 

5 star review

Customer Service Feedback

“Service received was good”

4 out of 5

 

5 star review

Customer Service Feedback

“Service throughout was fast professional and courteous.”

4 out of 5

 

5 star review

Customer Service Feedback

“Service was fine. I found the staff very helpful and appreciated the efforts made by them to keep me updated, which other course providers did not do as much.”

4 out of 5

 

5 star review

Customer Service Feedback

“Service was good.”

5 out of 5

 

5 star review

Customer Service Feedback

“Service was good.”

5 out of 5

 

5 star review

Customer Service Feedback

“The assistance I received had been much better than previous course providers. Appropriate information and clear guidance are always very helpful.”

5 out of 5

 

5 star review

Customer Service Feedback

“The course Tutor was very attentive and patient.The course was absolutely right for my skill set and I would use your company again and highly recommend to others.”

5 out of 5

 

5 star review

Customer Service Feedback

“The course was comprehensive and well instructed.”

4 out of 5

 

5 star review

Customer Service Feedback

“The course was easy to book and the website was easy to navigate.”

4 out of 5

 

5 star review

Customer Service Feedback

“The course was very comprehensive for an introduction. There was plenty of oppportunity to ask questions and use the software. The venue was particularly good.”

5 out of 5

 

5 star review

Customer Service Feedback

“The Focus staff have been very helpful and courteous. They have responded to my queries promptly and have called me back when promised. Prompt effecient service - could ask for more.”

5 out of 5

 

5 star review

Customer Service Feedback

“The main difficulties I have encountered are due to factors external to Focus.”

3 out of 5

 

5 star review

Customer Service Feedback

“The online reservation and joining instructions were extremely easy to use”

4 out of 5

 

5 star review

Customer Service Feedback

“The service and information from Ela Lizak has been supurb! Allways friendly and professional. I will definately attend more courses at Focus in the future.”

3 out of 5

 

5 star review

Customer Service Feedback

“The service is just phenomenal and specially Aliona Mathews who was very responsive and helpful”

4 out of 5

 

5 star review

Customer Service Feedback

“The service of Focus was excellent.The course content was very good and as advertised.”

5 out of 5

 

5 star review

Customer Service Feedback

“The service provided by focus was reasonably swift. All queries were anaswered comprehensively. I would definitely recommend focus.”

4 out of 5

 

5 star review

Customer Service Feedback

“The service was excellent, the contact person help me quickly and fast with my requirements. And provide me a good advise.”

3 out of 5

 

5 star review

Customer Service Feedback

“The service was helpful, friendly and efficient - what more could you ask?”

4 out of 5

 

5 star review

Customer Service Feedback

“The service was helpful, friendly and efficient - what more could you ask?”

4 out of 5

 

5 star review

Customer Service Feedback

“The website was clear and informative, I used the on-line chat with advisor who committed to respond to my query within one hour. I got all the information I had requested within the hour, and proceeded to book the course. The information provided by emai”

5 out of 5

 

5 star review

Customer Service Feedback

“The website was easy to navigate through and i was able to book on to the course quickly.”

4 out of 5

 

5 star review

Customer Service Feedback

“This is the second time I have used Focus. Focus will always be my first port of call in future”

4 out of 5

 

5 star review

Customer Service Feedback

“Unfortunately the course dates were changed after I had booked into a hotel so we had to rebook and lost the cost of the origional booking. I appreciate that the small print did point this possibility out but it was still annoying.”

4 out of 5

 

 


Focus on Training
rated 4.9 out of 5 based on 367 Customer Reviews.

Our Customers Include