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BCS Certificate in Modelling Business Processes Video Learning (classroom exam)


In order to deliver radical and beneficial change, business analysts must be able to identify, evaluate and improve business processes.

The use of modelling techniques facilitates a methodical and effective approach to defining change requirements. This allows public and commercial sector organisations to achieve significant improvements in the efficiency of their operations and the effectiveness of their product and service delivery. This course will help business analysts deal with these challenges. It will equip delegates with the process modelling skills that are fundamental to the successful improvement of the business.

Once purchased, the Video Based Learning and associated exam are active for a 12-month period only, you are required to have sat your exam within this timeframe.

What's Included

Classroom examination

Tutor Support for the duration of the course

12 months access to the course and the exam must be taken within this timeframe

Included in this certification is a free 12-month BCS Associate membership. Please click here for terms and conditions.

More Information


There are no specific pre-requisites for this course. This course is suitable for those wishing to identify, model, evaluate and improve business processes, and/or attain the BCS Certificate in Modelling Business Processes.


  •   Identify and model core business processes at an organisational level
  •   Identify and model business processes at the process level identify the events that trigger the business processes identify the outcomes from the business processes
  •   Model the actors, tasks and process flows that comprise a business process analyse the tasks within a business process
  •   Identify the business rules applied within tasks analyse the performance issues of individual tasks
  •   Identify the performance measures applied within a business process analyse and improve business processes


Video comprises of 26 Units 51 Modules

  • Business Analysis Rationale: Course Overview; The Purpose of Business Process Modelling; Process for Business Process Modelling; Approaches to Business Process Modelling; The Hierarchy of Business Processes - Organisation, Process and Task Levels; Organisation vs. Process View; Advantages of the Process View

  • Organisational Model of Processes: Relationships Between Processes, Including Those at the Same Level and Between Levels of Hierarchy; Building an Organisational View of Processes; Delivering Value to Customers and the Value;

  • Modelling Business Processes: Business Process Modelling Techniques; Events That Trigger Business Processes; The Outcomes from Business Processes; Business Process Modelling Notation; Business Process Measures

  • Tasks: Task Measurement in Practice; Identifying Tasks and Document Tasks

  • Evaluating and Improving Business Processes: Identifying Problems with the As-Is Business Process; Analysing the Process Flow; Analysing the Tasks; Staff Performance Issues; Challenging the Business Rules; Modelling the IT Business Process Improvement; Approaches to Business Process Improvement

  • Transition: Integration of Process Modelling and Requirements; Implementation Issues

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