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BCS Business Analysis Practice Online


This accredited online course will fully prepare you for the Practitioner Certificate in Business Analysis Practice from the British Computer Society (BCS).

[Note that this course was previously known as ISEB Business Analysis Essentials.]

The exam is included. 

business analysis online training course 

The course provides a practical introduction to a wide range of BA techniques and approaches. The course is designed to provide delegates with the key skills required to become effective Business Analysts. These include:

• SWOT analysis
• Stakeholder management
• Business activity modelling
• Investigation of the business situation
• Analysis of key issues and their root causes
• Gap analysis
• Identification and evaluation of possible solutions

What's Included

You can undertake the course and prepare thoroughly for the BCS accredited exam, all at your own pace and from any location.

- Fully interactive course structure enables you to learn at your own pace
- Comprehensive and detailed course content
- Written by experienced BCS examiners and experts
- Questions on all sections of the course allow you to regularly reinforce your learning
- Recorded tests at the end of each module let you compare your results in your online gradebook
- Access to further online reading on each module of the course to strengthen knowledge
- Advice, hints and tips on learning and how best to prepare for the exam
- Assistance from experienced tutors if required

More Information

Who is it for?

Those seeking to understand the strategic context of Business Analysis and wishing to acquire practical BA skills. 

Business Analysis Practice is a core module for the BCS Business Analysis Diploma and is a specialist practitioner module in the BCS Solution Development Diploma.



None - though if you are new to Business Analysis we recommend that you start with the Business Analysis Foundation course.


How long does the course take to complete?

The course lasts approximately 25 hours.

You will have unlimited access to the course for 180 days from date of initial access. Please note that delegates must complete the course and the exam within this timeframe.


How do I complete the exam?

Delegates can choose to take their exam at home, via online proctoring or at a local Pearson Vue Testing Centre.  However, the Pearson Vue Centres may be closed in your area due to COVID restrictions so please check your local area before booking. Exam voucher fees are included within the cost of the course, whichever exam option delegates choose.

Please note that you will require a webcam and to be able to download a piece of software called Questionmark to sit your exam at home. Further instructiuons on how to book your exam will be sent upon purchase of the course.

 What format is the exam?

The Business Analysis Practice exam will be closed book, and will last for 1 hour 15 minutes. The questions are multiple choice.


What are the technical requirments?

Delivery of the course is online. A reliable broadband connection of at least 2Mb is required.

Apple/iPad are not currently supported.

What does the online course cover?

Business analysis rationale
The scope of business analysis
Definition of business analysis
The development of business analysis
The business change lifecycle
Roles in business analysis

Strategic analysis in context
External analysis – PESTLE, Five Forces Analysis
Internal analysis – Resource Audit, MOST
Building a SWOT analysis
Critical success factors and key performance indicators
Measuring performance – the Balanced Business Scorecard

A project approach to business analysis
Initiating a business analysis study
Defining terms of reference

Understanding business situations
Review of investigation techniques
Documenting the business situation:
- Rich pictures
- Mind maps
- Fishbone diagrams

Business perspectives
Identifying stakeholders
Analysing stakeholders – Power/Interest Grid, RACI
Stakeholder management strategies
Defining business perspectives – CATWOE

Analysing and modelling the business activities
Types of business activity
Building a conceptual business activity model
Consolidating perspectives and building consensus

Identifying potential solutions
Business events
Business rules
Business process models
Exploring the gap between the current and desired situation
Identifying areas for business improvement – POP-IT
Taking a holistic approach to business improvement

Making the business case
Analysing feasibility
Contents of a business case
Costs and benefits
Impacts and risks
Lifecycle for the business case


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