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BCS Business Analysis Foundation Online


This accredited course will fully prepare you for the Foundation Certificate in Business Analysis from the British Computer Society (BCS).

[Note that this course was previously known as the ISEB Foundation Certificate in Business Analysis.]

The exam voucher is included within the course price



business analysis online training course

What's Included

You can undertake the courses and prepare thoroughly for the BCS accredited exam, all at your own pace and from any location.

- Fully interactive course structure enables you to learn at your own pace
- Comprehensive and detailed course content
- Written by experienced BCS examiners
- Questions on all sections of the course allow you to regularly reinforce your learning
- Recorded tests at the end of each module let you compare your results in your online gradebook
- Access to further online reading on each module of the course to strengthen knowledge
- Advice, hints and tips on learning and how best to prepare for the exam
- Assistance from experienced tutors if required

More Information

Who is it for?

Those seeking an introduction to Business Analysis.  This Foundation represents one of four modules for the BCS Business Analysis Diploma so is ideal for those looking to progress to the more specialist BCS/ISEB courses.



None - though basic awareness of Projects and IT would be helpful.


How long does the course take to complete?

The course lasts approximately 21 hours.
You will have unlimited access to the course for 40 days.


How do I complete the exam?

The exam voucher is included allowing you to sit the exam either at your local Pearson Vue test centre or online. Please note that delegates may incur an additional fee for exams taken online. Please contact us for further details.

Please note that for delegates requiring online examination vouchers as opposed to Pearson Vue test centre vouchers, there will be an additional charge of £45 + VAT per exam. This is due to proctoring fees incurred. Please contact us if you have any questions or need assistance.


What format is the exam?

The examination lasts one hour and consists of 40 multiple-choice questions. It's a 'closed book' examination i.e. no notes or books are allowed into the examination room. The pass mark is 26/40.

What does the online course cover?

1.What is Business Analysis?
The rationale for business analysis
The development of business analysis
The scope of business analysis
The role and responsibilities of a business analyst

2.The Competencies of a Business Analyst
The Business Analysis Maturity Model
The responsibilities of a business analyst
The competencies of a business analyst
The Skills Framework for the Information Age

3.Strategy analysis
The strategic context
Developing business strategies
Strategic analysis techniques
SWOT analysis
Implementing strategy

4.The Business Analysis Process Model
The lifecycle for business analysis
Creative problem-solving approach
Stages of the lifecycle
Deliverables and activities for each stage

5.Investigation techniques
Interviewing and workshops
Observation approaches
Scenarios and prototyping
Quantitative investigation techniques
Documenting business situations

6.Stakeholder analysis and management
Categorising stakeholders
Analysing stakeholders
Stakeholder management

7.Modelling business systems
Soft systems methodology
Documenting business situations
Business perspectives
Business activity models
Business events and business rules
Performance measures
Gap analysis

8.Modelling business processes
The organisational view of business processes
Business process modelling techniques
Business process improvement

9.Gathering the Requirements
The requirements engineering process
Actors in requirements engineering
Requirements elicitation
Requirements analysis
Requirements validation

10.Documenting and managing requirements
The importance of documentation
The requirements document
The requirements catalogue
Managing requirements

11.Modelling requirements
Modelling system functions
Modelling system data

12.Delivering the requirements
The context for the delivery approach
The waterfall lifecycle
The ‘V’ model lifecycle
Incremental delivery
Iterative or evolutionary systems development lifecycle

13.Making a business and financial case
The business case in the project lifecycle
Identifying options
Assessing feasibility
Structure of a business case
Investment appraisal techniques
Presenting the business case
Realising the benefits

14.Implementing business change
Introducing a new business system
The environment for change
Emotions and the change process


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