0845 450 6120

Administering an Office 365 SharePoint Online Environment

Course Details

Name Administering an Office 365 SharePoint Online Environment
Start Date:
£1999.00 +vat
was £2199.00
Course ID:


This five-day instructor-led course will provide delegates with thorough knowledge of the components of Sharepoint Online and skills to configure and administer SharePoint Online, a key component of Office 365. In this course, delegates learn how to configure SharePoint Online for social collaboration, content and records management, compliance management and enterprise search and how to monitor and maintain their environment

The primary audience is IT professionals with experience of Office 365, who want to learn how to configure and administer SharePoint Online and look at new ways for their organization to collaborate effectively.

Learning Objectives

At the end of this course you will have a thorough knowledge of the components of Sharepoint Online and skills to configure and administer your environment. In this course, you will learn how to configure SharePoint Online for content and records management, social collaboration, compliance management, enterprise search and how to monitor and maintain your Sharepoint Online environment. You will receive detailed documentation and supplemental learning material, extensive walkthrough examples and opportunities for hands on practice.


  • Basic understanding of 'cloud' concepts
  • Experience with Office 365 core components such as user IDs
  • Familiarity with SharePoint use either Office 365 or on premise
  • Experience with PowerShell
  • Experience with traditional collaboration methods such as email and file sharing

Course Content

Module 1: Introducing SharePoint Online


  • Overview of SharePoint Online Features and the Six Pillars: Sites; Content; Search; Insights; Add ons; Social
  • Sharepoint as a platform
  • System Requirements, Limits and plans
  • Overview of The SharePoint Admin Center
  • Installing and using The SharePoint Online Management Shell

Module 2: Creating and Managing SharePoint Online Sites


  • Site Collections: Settings and Designing an Information Architecture
  • Permissions and External Sharing
  • Auditing in Sharepoint Online
  • Office 365 Protection Center
  • Site Navigation: Structural Navigation; Managed Navigation; Search Driven Navigation
  • SharePoint Apps
  • Site Mailbox and Notebook

Module 3: Configuring Content Management


  • Columns and Content Types
  • Document Sets
  • Document IDs
  • Content Organizer
  • Designing and Implementing Managed Metadata Taxonomy
  • Information Rights Management
  • Retention Policies
  • Records Management: Records Center; In place Records Management
  • Implementing eDiscovery
  • Implementing Office 365 Data Loss Prevention (DLP)

Module 4: Sharepoint Online Social Features


  • Sharepoint User Profiles
  • Administering User Profiles
  • Sharepoint Audiences
  • My Sites
  • Configuring MySites
  • Sharepoint Newsfeed
  • Promoted Sites
  • OneDrive for Business
  • Delve
  • Yammer
  • Office 365 Groups

Module 5: Configuring Search


  • Overview of Sharepoint Search
  • Enterprise Search Center
  • Managing the Search Schema
  • Authoritative Pages
  • Configuring Search Suggestions
  • Understanding and configuring Result Sources: Search Federation; Query Transformation
  • Search Relevancy of Results and Query Transforms
  • Query Rules: Promoted Results; Result Blocks and Intent Query Transformations; Changing Search Rankings; Integrating People Results into Core Search Results
  • Result Types and Display Templates
  • Search Exclusions
  • Export and Import of Search Configuration
  • Search Reports

Module 6 - Troubleshooting, Monitoring and Reporting


  • SharePoint Online Auditing
  • Monitoring SharePoint Online Apps
  • Reporting for SharePoint Online in Office 365
  • Useful Monitoring SharePoint Online PowerShell Cmdlets
  • Support Options for SharePoint Online in Office 365
  • Monitoring Services in Office 365

Birmingham - Hill Street


Centre City Tower

  • Easy access from main travel routes
  • Spacious, comfortable air-conditioned classrooms
  • Drinks and snacks available
  • Internet access
  • Choice of hotels and accommodation available nearby
  • Compliance with Disability Discrimination Act (DDA) building access requirements.


10th Floor
Centre City Tower
5-7 Hill Street
B5 4UA



This Birmingham Training Centre is situated in the centre of Birmingham, close to New Street Station and Shopping Centre. The entrance is on Hill Street.

Travelling by Rail:

From Birmingham New Street Train Station:
From New Street Station turn right into Smallbrook Queensway and take the second right into Hill Street. The offices are on the right.

Travelling by Car:

Parking - A number of NCP car parks are within easy walking distance.

From M1/M6 North and South/M40 and M42 - Leave the M6 at Junction 6 onto the A38(M) Aston Expressway signposted Birmingham Central. Follow signs for City Centre until end of motorway then keep right onto flyover - signposted A38 Bromsgrove. Continue following A38 Bromsgrove signs under two underpasses. Take exit onto Suffolk Street (past the Alexandra Theatre) to Holloway Head island. Take first exit onto Smallbrook Queensway signposted Stratford A34 and Solihull A41. After 100m, immediately after the Holiday Inn, take the first left at traffic lights into Hill Street. Centre City Tower is on the right


From M5 - Leave motorway at Junction 3. Take third exit (A456) signposted City Centre. Follow City Centre signs for five miles along the Hagley Road to Five Ways. Keep left (ignore City Centre underpass sign and follow Other Routes) up to Five Ways Roundabout. Take third exit signposted Inner Ring Road South and East and New Street Station. Bear left onto B4127, following signs for New Street Station, past sports ground to first roundabout (Holloway Circus). Go straight over roundabout onto Smallbrook Queensway. After 100m, immediately after the Holiday Inn, lights into Hill Street. Centre City Tower is on the right.

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