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BCS Business Analysis Foundation

Course Details

Name BCS Business Analysis Foundation
London - City
Start Date:
£919.00 +vat
was £955.00
Course ID:


The 3 day BCS Business Analysis Foundation course is appropriate for anyone requiring an understanding of Business Analysis including business analysts, system developers, business managers and their staff, business change managers and project managers.

It provides an introduction to all aspects of business analysis including appreciation of business situation, requirements engineering, business process modelling and managing benefits.

The BCS Foundation Certificate in Business Analysis is an optional module for the BCS Business Analysis Diploma.

This course was formerly known as the ISEB Foundation Certificate in Business Analysis

Learning Objectives

This course will enable delegates to:

• Identify the role, responsibilities and competencies of a professional business analyst
• Understand what strategy is and why strategic analysis is important
• Identify the external and internal influences which affect a business.
• Take account of the perspectives of different stakeholders
• Practice a range of business and system investigation, analysis and modelling techniques
• Identify the benefits and disadvantages of different requirements elicitation techniques
• Learn the required stages for effective management of business change
• Understand the components of and evaluate improvements by means of a business case
• Prepare and sit the BCS Foundation Certificate in Business Analysis


There are no pre-requisites for studying this course or qualification.

Course Content

Introduction to business analysis
The rationale for business analysis
The development of business analysis
The scope of business analysis
The responsibilities of a business analyst

Competencies of the business analyst
The Business Analysis Maturity Model
The competencies of a business analyst

Business strategy analysis
The strategic context
Strategic analysis techniques
SWOT analysis
Implementing strategy

The Business Analysis Process Model
The lifecycle for business analysis
Creative problem-solving approach
Stages of the process model
Deliverables and techniquesfor each stage

Investigation techniques
Interviewing and workshops
Observation approaches
Scenarios and prototyping
Quantitative investigation techniques
Documenting the business situation

Stakeholder analysis and management
Categorising stakeholders
Analysing stakeholders
Stakeholder management

Modelling the business system
Soft systems methodology
Business perspectives
Business activity models
Business events and business rules
Performance measures
Gap analysis

Modelling business processes
Organisational view of processes
Value chain and value propositions
Business process modelling techniques
Improving business processes

Gathering the requirements
Requirements engineering framework
Actors in requirements engineering
Requirements elicitation
Requirements analysis
Requirements validation

Documenting and managing requirements
The requirements document
The requirements catalogue
Types of requirement
Managing requirements

Modelling requirements
Modelling functionality
Modelling data

Delivering the requirements
Delivering the solution
Delivery lifecycles (waterfall, V model, incremental, iterative)

Making a business and financial case
The business case in the project lifecycle
Identifying options
Assessing feasibility
Structure of a business case
Investment appraisal techniques
Realising the benefits

Implementing business change
The change management process
The emotional impact of change

London - International House



International House
3rd Floor
1 St Katharines Way



International House is a premier training centre located close to Tower Bridge, between St Katharine Dock and the Tower of London.

Car parking

The nearest car park is the NCP at Whitechapel High Street.


  • London Fenchurch Street Rail – 12 minute walk
  • London Cannon Rail – 20 minute walk
  • London Bridge Rail – 25 minute walk 


  • Tower Gate Way -  8 minute walk 
  • Tower Hill – 10 minute walk
  • Aldgate - 15 minutes walk  
  • Aldgate East – 17 minute walk
  • Monument – 18 minute walk 
  • Bank - 22 minute walk  
  • London Bridge Underground – 25 Minute walk


Routes 42, 78 and RV1 use the Tower of London stop (TL) on St. Katharine’s Way, just outside International House.

The syllabus is based on the BCS publication Business Analysis and this text is recommended for those preparing to take this examination.

This course prepares participants to sit the one-hour, multiple-choice examination leading to the Foundation Certificate in Business Analysis offered by the the British Computer Society (BCS).

The exam is taken on the final day of the course.

The Foundation Certificate qualifies as one of four required for those seeking the BCS Diploma in Business Analysis.

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