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M20411 Administering Windows Server 2012

Course Details

NameM20411 Administering Windows Server 2012
London - City
Start Date:
£1199.00 +vat
was £1295.00
Course ID:


The course is part two of a series of three courses, which provide the skills and knowledge necessary to implement a core Windows Server 2012 infrastructure in an existing enterprise environment. The three courses in total will collectively cover implementing, managing, maintaining and provisioning services and infrastructure in a Windows Server 2012 environment. While there is some cross-over in skillset and tasks across the courses, this course will primarily cover the administration tasks necessary to maintain a Windows Server 2012 infrastructure, such as user and group management, network access and data security.

Learning Objectives

  • Implement a Group Policy infrastructure.
  • Manage user desktops with Group Policy.
  • Manage user and service accounts.
  • Maintain Active Directory Domain Services (AD DS).
  • Configure and troubleshoot Domain Name System (DNS).
  • Configure and troubleshoot Remote Access.
  • Install, configure, and troubleshoot the Network Policy Server (NPS) role.
  • Implement Network Access Protection (NAP).
  • Optimize file services.
  • Configure encryption and advanced auditing.
  • Deploy and maintain server images.
  • Implement Update Management.
  • Monitor Windows Server 2012.


  • At least one years experience working with Windows Server 2008, Windows Server 2008 R2 or Windows Server 2012.
  • Good knowledge and understanding of Active Directory and Networking Infrastructure
  • Knowledge equivalent to the learning's covered in the “20410A:Installing and Configuring Windows Server 2012” course, as this course will build upon that knowledge

Course Content

Module 1: Implementing a Group Policy Infrastructure
This module covers how to implement a Group Policy infrastructure and then how to configure and manage that infrastructure. It also covers how to scope Group Policy objects (GPOs) using links, security groups, WMI filters, loopback processing, and preference targeting as well as covering troubleshooting policy application.


  • Understanding Group Policy
  • Implementing GPOs
  • Managing Group Policy Scope
  • Group Policy Processing
  • Troubleshooting Policy Application

Lab : Implementing a Group Policy Infrastructure

  • Creating and Configuring Group Policy Objects
  • Managing Group Policy Scope
  • Verifying Group Policy Application
  • Managing Group Policy Objects

Module 2: Managing User Desktops with Group Policy
This module covers implementing administrative templates, how to configure GPO preferences and folder redirection as well as managing software with Group Policy.


  • Implementing Administrative Templates
  • Configuring Group Policy Preferences
  • Managing Software with GPSI

Lab : Managing User Desktops with Group Policy

  • Deploying Software Using Group Policy
  • Implementing Settings Using Group Policy Preferences
  • Configuring Folder Redirection

Module 3: Managing User and Service Accounts
This module covers how to create and administer user accounts as well as configure user object attributes. It also covers automating user account creation and configuring Managed Service Accounts.


  • Creating and Administering User Accounts
  • Configuring User Object Attributes
  • Automating User Account Creation
  • Configuring Managed Service Accounts

Lab : Managing User and Service Accounts

  • Configuring Password Policy and Account Lockout Settings
  • Creating and Associating a Managed Service Account

Module 4: Maintaining Active Directory Domain Services
This module covers how to implement Virtualized and Read Only Domain Controllers as well as how to perform common AD DS administrative tasks. The module will also cover how to manage the AD DS database.


  • Implementing Virtualized Domain Controllers
  • Implementing Read Only Domain Controllers
  • Administering AD DS
  • Managing the AD DS Database

Lab : Maintaining Active Directory Domain Services

  • Deploying a Virtualized Domain Controller Clone
  • Installing and Configuring a Read Only Domain Controller
  • Configuring and Viewing Active Directory Snapshots
  • Configuring the Active Directory Recycle Bin

Module 5: Configuring and Troubleshooting DNS
This module covers installing and configuring the DNS server role as well as creating and configuring DNS zones and zone transfers. It will also cover managing and troubleshooting DNS.


  • Installing the DNS Server Role
  • Configuring the DNS Server Role
  • Configuring DNS Zones
  • Configuring DNS Zone Transfers
  • Managing and Troubleshooting DNS

Lab : Configuring and Troubleshooting DNS

  • Configuring DNS Resource Records
  • Configuring DNS Conditional Forwarding
  • Installing and Configuring DNS Zones
  • Troubleshooting DNS

Module 6: Configuring and Troubleshooting Remote Access
This module covers configuring network access, creating and configuring virtual private networks (VPNs) and Network Policies as well as troubleshooting routing and remote access. It will also cover configuration of DirectAccess.


  • Configuring Network Access
  • Configuring VPN Access
  • Overview of Network Policies
  • Troubleshooting Routing and Remote Access
  • Configuring DirectAccess

Lab : Configuring and Troubleshooting Remote Access

  • Configuring a VPN Server
  • Configuring a Network Policy for VPN Clients
  • Configuring Direct Access

Module 7: Installing, Configuring, and Troubleshooting the Network Policy Server Role
This module covers installing and configuring NPS as well as remote authentication dial in user service (RADIUS) clients and servers. It will also deal with NPS authentication methods and monitoring and troubleshooting a NPS.


  • Installing and Configuring a Network Policy Server
  • Configuring RADIUS Clients and Servers
  • NPS Authentication Methods
  • Monitoring and Troubleshooting a Network Policy Server

Lab : Installing and Configuring a Network Policy Server

  • Installing and Configuring NPS to Support RADIUS
  • Configuring a RADIUS Client

Module 8: Implementing Network Access Protection
This module will provide an overview of NAP, detailing the functionality and infrastructure requirements. It will also cover configuration, monitoring and troubleshooting NAP.


  • Overview of Network Access Protection
  • How NAP Works
  • Configuring NAP
  • Monitoring and Troubleshooting NAP

Lab : Implementing Network Access Protection

  • Configuring NAP Components
  • Configuring the Client Settings to Support NAP

Module 9: Optimizing File Services
This module covers File Server Resource Manager (FSRM) and how to use it to implement Quotas, file screens and Storage Reports. It will also outline how to implement Classification Management and File Management Tasks as well as covering how to implement DFS, DFS Namespaces and configuring and troubleshooting DFS Replication.


  • Overview of FSRM
  • Using FSRM to Manage Quotas, File Screens, and Storage Reports
  • Implementing Classification Management and File Management Tasks
  • DFS Overview
  • Configuring DFS Namespaces
  • Configuring and Troubleshooting DFS Replication

Lab : Lab A: Configuring Quotas and File Screening Using FSRM

  • Configuring FSRM Quotas
  • Configuring File Screening

Lab : Lab B: Configuring DFS Namespaces and Replication

  • Installing and Configuring the DFS Namespaces Server Role
  • Configuring DFS Folder Targets
  • Configuring DFS Replication

Module 10: Configuring Encryption and Advanced Auditing
This module covers how to increase file system security by configuring file encryption with Encrypting File System (EFS) as well as how to enable and implement advanced auditing features.


  • Encrypting Network Files with EFS
  • Configuring Advanced Auditing

Lab : Lab A: Encrypting and Recovering Files

  • Encrypting and Recovering Files

Lab : Lab B: Implementing Advanced Audit Policy Configuration

  • Configuring Advanced Audit Policy Configuration

Module 11: Deploying and Maintaining Server Images
This module covers the features and functionality of Windows Deployment Services (WDS) as well as providing considerations for its use. It will also cover how to Perform deployments with WDS.


  • Overview of WDS
  • Implementing Deployment with WDS
  • Administering WDS

Lab : Deploying and Maintaining Server Images Using Windows Deployment Services

  • Installing and Configuring Windows Deployment Services
  • Deploying a Server Image

Module 12: Implementing Update Management
This module covers the features and functionality of Windows Server Update Services (WSUS) as well as detailing how to provision updates with WSUS.


  • Overview of WSUS
  • Deploying Updates with WSUS

Lab : Implementing Update Management

  • Implementing the WSUS Server Role
  • Configuring Update Settings
  • Approving and Deploying an Update using WSUS

Module 13: Monitoring Windows Server 2012
This module covers the various monitoring tools available in Windows Server 2012. It will cover the use of Performance Monitor as well as how to monitor and successfully utilize Event logs.


  • Monitoring Tools
  • Using Performance Monitor
  • Monitoring Event Logs

Lab : Monitoring Windows Server 2012

  • Establishing a Performance Baseline
  • Identifying the Source of a Performance Problem
  • Viewing and Configuring Centralized Event Logs

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International House is a premier training centre located close to Tower Bridge, between St Katharine Dock and the Tower of London.

Car parking

The nearest car park is the NCP at Whitechapel High Street.


  • London Fenchurch Street Rail – 12 minute walk
  • London Cannon Rail – 20 minute walk
  • London Bridge Rail – 25 minute walk 


  • Tower Gate Way -  8 minute walk 
  • Tower Hill – 10 minute walk
  • Aldgate - 15 minutes walk  
  • Aldgate East – 17 minute walk
  • Monument – 18 minute walk 
  • Bank - 22 minute walk  
  • London Bridge Underground – 25 Minute walk


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