0845 450 6120

Certified ScrumMaster

Course Details

Name Certified ScrumMaster
London - Central
Start Date:
£925.00 +vat
was £995.00
Course ID:


In this CSM certification training course, you acquire the specific skills, behaviours and the mindset necessary to become a successful Certified ScrumMaster and servant leader. Through training, practice sessions and role-playing activities, you learn the fundamentals of Agile and Scrum to create customer satisfaction with the continuous delivery of high-value software.

Who Should Attend

Practising ScrumMasters, Product Owners, members of Scrum Development teams and anyone who needs to appreciate the role and competencies required of a ScrumMaster.

Training Hours

Day 1 Course Hours:

9:00 a.m. - 5:00 p.m.

Lunch at 12:00 p.m.

Day 2 Course Hours:

9:00 a.m. - 5:00 p.m.

Lunch at 12:00 p.m.

Learning Objectives

  • Become a Certified ScrumMaster and servant-leader to your Development Team, your Product Owner and your organisation
  • Follow Agile principles and Scrum Framework
  • Apply effective facilitation for Scrum ceremonies
  • Refine your product backlog
  • Act as an effective change agent and remove impediments


A basic knowledge of Agile is assumed.

Course Content

Introducing Agile Principles

  • Defining Agile values and principles
  • Contrasting Waterfall and Agile product-development philosophies
  • Confronting the challenges of adopting Agile
  • Creating a cross-functional team

Defining the Scrum Framework

Adopting Scrum

  • Defining the core Scrum Framework
  • Core Scrum team, artifacts and ceremonies
  • Adapting traditional business process to Scrum
  • Applying core Scrum Values

Scrum Roles, Ceremonies and Artifacts

Introducing the Core Scrum Roles

  • Outlining the three roles: ScrumMaster, Product Owner and Development team
  • ScrumMaster: performing as a servant leader to the team
  • Product Owner: developing the product vision and backlog
  • Development team: delivering the product increment

Defining the Core Scrum Ceremonies

  • Refining the Product Backlog
  • Holding the Sprint Planning meeting
  • Hosting the Daily Scrum
  • Leading Sprint Reviews
  • Facilitating successful Sprint Retrospectives

Detailing the Core Scrum Artifacts

  • Creating the Product Backlog
  • Implementing the Sprint Backlog
  • Defining the Definition of Done
  • Developing potentially shippable product increment

Refining the Product Backlog

Iterating the Product Backlog

  • Developing the Product Vision
  • Building the Product Backlog
  • Continuously refining the Product Backlog

Refining Product Delivery

  • Comparing iterative and incremental delivery
  • Decomposing Epics into features and stories
  • Releasing products with Minimal Marketable Features

Estimating and Prioritising Product Backlog Items

Creating user stories

  • Writing user stories with the Connextra format
  • Evolving product requirements
  • Applying frameworks to focus user stories
  • Developing products with progressive elaboration
  • Defining appropriate acceptance criteria
  • Removing user stories when appropriate

User story estimating

  • Sizing user stories
  • Estimating effort and business value level through relative measurement
  • Comparing and contrasting affinity and planning poker estimation techniques
  • Breaking user stories into tasks

Prioritising the Product Backlog

  • Ranking product backlog item priority at the release, product and project level
  • Utilising prioritisation techniques and frameworks
  • Identifying high-priority items for sprint planning

ScrumMaster Responsibilities to the Team

Growing the Scrum team

  • Enforcing the Scrum process
  • Establishing team working agreements
  • Removing Impediments
  • Becoming an Agile coach for your team

Ensuring long-term success

  • Continuously improving the team
  • Reporting appropriate metrics
  • Managing and reducing external dependencies
  • Adopting best practices for software engineering
  • Acting as an Agile champion in your organisation

London - Euston


This venue, based in Central London, has over 30 fully-equipped classrooms. The classrooms are spread across four floors of Euston House and there are coffee lounges on each floor. 

Registration takes place in the Reception Area on the ground floor and the nearest tube stations are Euston and Euston Square.


Euston House
24 Eversholt Street



From Euston Station
(Northern and Victoria Lines)

Exit into Euston Railway Station. Leave the station through the main doors and turn left immediately. Walk along to stairs leading down to Eversholt Street. Cross the road to Euston House.

For the latest travel information, please visit www.tfl.gov.uk

From Euston Square Underground Station

(Circle, Metropolitan, Hammersmith and City Lines)

Take the exit marked Euston Road (North) and Railway Station. Turn left at the top of the stairs onto Euston Road. Walk past two sets of traffic lights and Euston Railway Station. On the third set of traffic lights turn left into Euston Square. This becomes Eversholt Street. Euston House is on the right past The Royal George Pub.


All London car parks charge typical city rates.  The closest is the NCP car park at Euston Railway Station.

This course is approved by PMI® for 11 professional development units (PDUs).

This course qualifies for 16 SEUs.

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