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BCS Business Analysis Practice

Course Details

Name BCS Business Analysis Practice
Start Date:
£949.00 +vat
was £795.00
Course ID:


The BCS Business Analysis Practice course is the new name for the popular ISEB Business Analysis Essentials course.

It is a core module for the Business Analysis Diploma. BCS Business Analysis Practice courses are available in London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh and other UK cities

Business Analysts are increasingly required to extend themselves beyond their traditional role of developing and maintaining IT systems. They need the capability to understand the business strategy, use proven techniques to analyse the business area, and identify changes to business processes needed to meet internal and external challenges.

This course develops the skills needed to work with senior business and IT staff to analyse and model business activities. Delegates will learn how to investigate business problems, and how to identify and recommend appropriate creative solutions. At the end of the course delegates may sit an examination to attain the BCS Business Systems Development Certificate in Business Analysis Practice.


Learning Objectives

At the end of this course you will be able to:

  • Describe how a business strategy is developed
  • Use strategic analysis techniques
  • Describe the need for project discipline
  • Explain techniques to investigate an organisation's business systems
  • Describe an approach to improving business systems
  • Explain the importance of stakeholder management and use a stakeholder analysis technique
  • Use techniques for the analysis and modelling of business systems
  • Describe how recommendations for business improvement may be identified
  • Describe the contents of a rigorous business case for the development and implementation of business changes
  • Identify costs, benefits, impacts and risks for an option in a business case


There are no prerequisites for attending this course. This course is designed for anyone wishing to acquire the knowledge and skills needed to be a Business Analyst and/or acquire the BCS diploma in Business Analysis. Delegates wishing to acquire the skill set required for analysing and addressing business problems and wishing to attain the BCS Business Systems Development Certificate in Business Analysis Practice would benefit from attending this course.

Course Content

  • Rationale: A lifecycle for business change; The role of the Business Analyst within the lifecycle for business change; Other roles within the lifecycle for business change; Purpose of analysing and modelling business systems; The framework business analysis activities

  • Understanding the strategic context: Internal environment analysis; External environment analysis; SWOT analysis; Critical Success Factors, Key Performance Indicators and Performance Targets; The Balanced Business Scorecard as a framework for identifying CSFs and KPIs

  • Project discipline for business analysis studies: Terms of reference/project initiation; Business and project objectives; Deliverables from business analysis studies

  • Understanding the situation/issues: Stakeholder identification; Overview of investigative techniques; Representing an holistic view of the business situation

  • Analysing stakeholder perspectives: Stakeholder analysis; Identifying different perspectives; Defining perspectives
    Analysing and modelling business activities; Developing a conceptual business activity model from a perspective; Identifying business events; Analysing business rules; Building consensus by resolving conflicts

  • Identifying potential solutions: Gap analysis - comparing the ideal and existing systems; Defining a new business model; Identifying IS/IT requirements to support the new business model

  • Making the business case: Structure of a business case; Identifying options for business change; Identifying and categorising costs and benefits; Identifying and categorising risks, Identifying impacts; The lifecycle for the business case

  • Case Study: A case study allows the delegates to undertake a simulated business analysis assignment

Manchester - Oxford St


Image result for St James Buildings, Oxford Road, Manchester, M1 6FQ

St James' is widely regarded as one of the finest period properties in the city, with its handsome Portland stone frontage on Oxford Street and an abundance of classical period features including original marble foors, plastered ceilings and detailed staircases; all without sacrificing the facilities you would expect from a modern office.

Oxford Street itself offers an array of lunchtime and evening eateries, as well as bars, newsagents, and a selection of supermarkets and coffee shops. The selection of quality retailers on the ground floor of St James' itself includes a florist, coffee shops, restaurants and hairdressers.


8th Floor
St James Buildings
61-95 Oxford Street
M1 6FQ



Train station

Manchester Oxford Road - 200m

Manchester Piccadilly - 900m

No Pre-Course Reading is required but the following guide is helpful.

The course is aligned to the following Knowledge Areas/Tasks contained in the IIBA® publication A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide):

2.2 Conduct Stakeholder Analysis
5.1 Define Business Need
5.2 Assess Capability Gaps
5.3 Determine Solution Approach
5.4 Define Solution Scope
5.5 Define Business Case
6.4 Define Assumptions and Constraints
7.3 Assess Organizational Readiness

This course utilises the following Underlying Competencies contained in the IIBA® publication A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide):

8.1 Analytical Thinking and Problem Solving
8.3 Business Knowledge
8.4 Communication Skills

This course employs the following Techniques contained in the IIBA® publication A Guide to the Business Analysis Body of Knowledge® (BABOK® Guides):

9.16 Metrics and Key Performance Indicators 182
9.19 Organization Modeling 188
9.24 Risk Analysis 200
9.27 Scope Modeling 206
9.32 SWOT Analysis 217

BCS Certificate in Business Analysis Practice.

This in an updated version of the ISEB Certificate in Business Analysis Essentials.

The format is a one hour, written, open book exam based on a business scenario.  There is 15 minutes reading time.

The exam is taken on the final day of the course.

This certificate is a core module for the BCS Diploma in Business Analysis.

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