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BCS Business Analysis Foundation

Course Details

Name BCS Business Analysis Foundation
Start Date:
£899.00 +vat
was £955.00
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Course ID:


The 3 day BCS Business Analysis Foundation course is appropriate for anyone requiring an understanding of Business Analysis including business analysts, system developers, business managers and their staff, business change managers and project managers.

It provides an introduction to all aspects of business analysis including appreciation of business situation, requirements engineering, business process modelling and managing benefits.

The BCS Foundation Certificate in Business Analysis is an optional module for the BCS Business Analysis Diploma.

This course was formerly known as the ISEB Foundation Certificate in Business Analysis

Learning Objectives

This course will enable delegates to:

• Identify the role, responsibilities and competencies of a professional business analyst
• Understand what strategy is and why strategic analysis is important
• Identify the external and internal influences which affect a business.
• Take account of the perspectives of different stakeholders
• Practice a range of business and system investigation, analysis and modelling techniques
• Identify the benefits and disadvantages of different requirements elicitation techniques
• Learn the required stages for effective management of business change
• Understand the components of and evaluate improvements by means of a business case
• Prepare and sit the BCS Foundation Certificate in Business Analysis


There are no pre-requisites for studying this course or qualification.

Course Content

Introduction to business analysis
The rationale for business analysis
The development of business analysis
The scope of business analysis
The responsibilities of a business analyst

Competencies of the business analyst
The Business Analysis Maturity Model
The competencies of a business analyst

Business strategy analysis
The strategic context
Strategic analysis techniques
SWOT analysis
Implementing strategy

The Business Analysis Process Model
The lifecycle for business analysis
Creative problem-solving approach
Stages of the process model
Deliverables and techniquesfor each stage

Investigation techniques
Interviewing and workshops
Observation approaches
Scenarios and prototyping
Quantitative investigation techniques
Documenting the business situation

Stakeholder analysis and management
Categorising stakeholders
Analysing stakeholders
Stakeholder management

Modelling the business system
Soft systems methodology
Business perspectives
Business activity models
Business events and business rules
Performance measures
Gap analysis

Modelling business processes
Organisational view of processes
Value chain and value propositions
Business process modelling techniques
Improving business processes

Gathering the requirements
Requirements engineering framework
Actors in requirements engineering
Requirements elicitation
Requirements analysis
Requirements validation

Documenting and managing requirements
The requirements document
The requirements catalogue
Types of requirement
Managing requirements

Modelling requirements
Modelling functionality
Modelling data

Delivering the requirements
Delivering the solution
Delivery lifecycles (waterfall, V model, incremental, iterative)

Making a business and financial case
The business case in the project lifecycle
Identifying options
Assessing feasibility
Structure of a business case
Investment appraisal techniques
Realising the benefits

Implementing business change
The change management process
The emotional impact of change

Newcastle - St James Gate


2nd Floor, 1 St James Gate



From the south - A1(M)

  • At Junction 65, bear left onto the A1
  • After 4 miles, exit onto the A184 towards Newcastle (Centre)
  • After 1.5 miles, continue onto the A189 (St James' Blvd)
  • Drive over the bridge, then at the crossroads turn right onto Westmorland Road
  • Take the first right onto Marlborough
  • Scotswood Road is 300ft down on your right, then St James Gate is immediately on your left


From the north - A1

  • Take the exit onto the A167 towards City (Centre)
  • Follow the A167 for 2 miles, then take the exit onto the A189 towards A1(M)/City West
  • After 1.5 miles, turn right onto St James' Blvd
  • At the crossroads turn left onto Westmorland Road
  • Take the first right onto Marlborough
  • Scotswood Road is 300ft down on your right, then St James Gate is immediately on your left



The nearest car parks are on St James' Boulevard, Fenkle Street (multi-storey) and Dean Street.


The training centre is opposite Newcastle Central Station, just a short walk away.



One of the best ways to travel to the training centre is on the Tyne and Wear Metro service. This runs to Newcastle Central Station from the airport, North Tyneside, South Tyneside and Sunderland.

There are frequent bus services around Newcastle city centre. The closest stops to the centre are on Westmorland Lane and Railway Street.

The closest airport is Newcastle International Airport.

The airport is served by Newcastle's Metro system. The journey to Newcastle city centre (Central Station) takes around 25 minutes. There are trains every 12 minutes from approximately 5.44am (Sundays 6.27am) to 11.58pm.

The syllabus is based on the BCS publication Business Analysis and this text is recommended for those preparing to take this examination.

This course prepares participants to sit the one-hour, multiple-choice examination leading to the Foundation Certificate in Business Analysis offered by the the British Computer Society (BCS).

The exam is taken on the final day of the course.

The Foundation Certificate qualifies as one of four required for those seeking the BCS Diploma in Business Analysis.

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