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CompTIA IT Fundamentals

Course Details

Name CompTIA IT Fundamentals
Description
URL
Location:
Virtual Classroom
Start Date:
Working Days:
Price:
£1499.00 +vat
Availability:
Exam:
Residential:
Course ID:
479982

Overview

This 5-day course is intended for those wishing to qualify with CompTIA IT Fundamentals Certification.

CompTIA Information Technology (IT) Fundamentals Certification is the essential qualification for beginning a career in PC support.

Target Audience

CompTIA IT Fundamentals is a starter qualification for students and career changes to help decide whether they can be successful in pursuing a career in IT.

It is ideal for those with no previous computer experience considering a career as an IT technician or in IT customer support / helpdesk.

Please note - the exam is not included with this course. Please contact us if you wish to purchase the Pearson Vue exam voucher.

What's Included

Labs On Line

Tutor Support

Learning Objectives

This course is designed to help you acquire the knowledge and skills to set up and use a computer at home securely and keep it in good working order, provide informal support for PCs and simple computer networks to your colleagues in a small business, and prepare to study for the CompTIA A+ certification in PC support skills or other advanced IT education programs.

On course completion, you will be able to.

  • Set up a computer workstation running Windows and use basic software applications.
  • Understand the functions and types of devices used within a computer system.
  • Apply basic computer maintenance and support principles.
  • Configure computers and mobile devices to connect to home networks and to the internet.
  • Identify security issues affecting the use of computers and networks.

Pre-Requisites

CompTIA IT Fundamentals is aimed at those considering a career in IT and computer-related fields. Consequently, there are no special prerequisites for you to meet to successfully start this course. We have made the assumption that you don't know much about how computers or software work, or even how to use them. Some experience with using a keyboard and mouse will be helpful but is not essential.

Course Content

Module 1 - Operating Systems and Software

Computers and Operating Systems

  • Information Technology
  • Personal Computers (PC)
  • Functions of an Operating System
  • Types of Operating System
  • Microsoft Windows
  • Apple Mac OS X and iOS and Blackberry
  • Linux, Chrome, and Android

Setting up a Workstation and Using Windows

  • Setting up a PC System
  • Ergonomic Concepts
  • Navigating an OS
  • Using Input Devices
  • Icons and Windows
  • File Explorer and Control Panel
  • Using a Web Browser
  • Exercises: Setting Up the Computer / Exploring the Start Screen / Exploring the Desktop and Taskbar

Installing and Configuring Windows

  • Installing Windows
  • Completing Setup
  • Managing User Accounts
  • Exercise: Managing User Accounts

Software Applications

  • Installing and Configuring Software
  • Managing Software
  • Productivity Software
  • Collaboration Software
  • Specialized Software
  • Utility Software
  • Virtualization
  • Exercise: Managing Software Applications

Troubleshooting and Support

  • Support and Troubleshooting
  • Getting Support
  • Using a Search Engine
  • Exercise: Using a Search Engine

Module 2 - Computer Hardware

Input Devices

  • Computer Connector Types
  • Input Devices
  • Installing and Uninstalling Peripherals
  • Configuring Peripherals
  • Exercise: Configuring an Input Device

Output Devices

  • Video Cards
  • Display Devices
  • Display Connectors and Cable Types
  • Display Settings
  • Multimedia Ports and Devices
  • Exercise: Playing Audio

Storage Devices

  • Hard Disk Drives
  • Optical Discs and Drives
  • Flash Memory
  • Exercise: Adding a Removable Drive

File Management

  • Managing the File System
  • Folders
  • Files
  • Searching for Folders and Files
  • Exercises: File Explorer / Creating, Renaming, and Copying Folders and Files / View Options and Search / Compressing Files / Deleting and Recycling Files

Printers and Scanners

  • Printer Types
  • Laser Printers
  • Inkjet Printers
  • Thermal Transfer Printers
  • Printer Interfaces
  • Installing and Configuring a Printer
  • Scanners
  • Fax Modems
  • Exercise: Using a Printer

System Components

  • Selecting a Computer
  • Motherboard Components
  • Processors
  • System Memory
  • Expansion Bus
  • System Cooling
  • Exercise: Specifying PC Systems

Environment and Power

  • ESD Precautions
  • Device Placement
  • Power Supply Units
  • Energy Efficiency
  • Power Protection
  • Safe Disposal and Recycling
  • Exercise: Adjusting Power Options

Module 3 - Networks and Security

Setting Up a Network

  • Network Components
  • TCP/IP
  • Setting up a Local Network
  • Setting Up a Wireless Network
  • Exercise: Network Settings

Sharing and Storage

  • Windows Client Software
  • Local Sharing and Storage
  • Hosted Sharing and Storage
  • Backups
  • Exercise: Homegroups and File Sharing

Mobile Devices

  • Using a Mobile Device
  • Mobile Applications and App Stores
  • Network Connectivity
  • Email Configuration
  • Synchronization and Data Transfer
  • Bluetooth and NFC

Basic Security Threats

  • Computer Security Basics
  • Malware
  • Preventing Malware Infections
  • Patch Management
  • Exercise: Using Windows Defender and Windows Update

Security Best Practices

  • Spam
  • Social Engineering
  • Hardware Theft and Device Hardening
  • Managing User Authentication
  • User Education

Web Browsing Best Practices

  • Using Free / Open Networks
  • Configuring Web Browser Security
  • Managing Plug-ins
  • Digital Certificates and Anti-phishing
  • Managing Cookies and PII
  • Enabling a Firewall
  • Exercises: Web Security / Installing a Plug-in

Attend From Anywhere

Description:

How Attend from Anywhere works

Our ‘Attend from Anywhere’ courses allow you to access award-winning classroom training without leaving your home or office. We use WebEx web and video conferencing platform by Cisco. Before you book you should check to ensure you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings (if it doesn’t work you should adjust your settings or contact your IT department about permitting the website).

WebEx system requirements >

Run a WebEx test meeting >

  • Up to three weeks before the start of the course we will send you Joining Instructions by email.
  • You should enter ‘My Virtual Account’ to update your address for courseware and book a pre-test with a member of the Virtual Learning Team, who will check everything works.
  • 15 minutes before the course begins you should launch the software, connect your audio and familiarise yourself with the interface and how the virtual interactions work.
  • The course will be split into multiple sessions, with short breaks in between so you can stay focused and refreshed.
  • Throughout the course the learning professional will use an electronic whiteboard, which will transmit all the notes directly to your screen.
  • You can ask the learning professional a question at any time, either by simply speaking aloud through your microphone or by clicking the virtual ‘raise-a-hand’ button on the interface.
  • Towards the end of the course there will be plenty of time for detailed Q&As with the learning professional, just as if you were physically in the classroom.
  • Following the course you will be asked to complete a course evaluation form, which will allow you to give detailed feedback on your experience and help us to make future improvements.
  • For four weeks after the course has finished you will have on-demand access to helpful videos on the subject matter, and we may send you useful emails reminding you of the ‘Key Learning Points’.

Benefits of Attend from Anywhere

Access to experts

Receive full support from our subject-matter experts for the duration of your course.

Convenient

Access your training from home, the office, or anywhere with internet access.

Cost-effective

Save money on training and expenses like transport, hotels, meals and childcare.

Quality

Our technology makes our online courses the same high quality as our classroom training.

Time-efficient

Reduce time out of the office and time spent travelling to and from training centres.

FAQ

What equipment do I need for an Attend from Anywhere course?

You will need an internet-connected computer and a USB headset with an in-built mic to interact with the trainer. Two monitors are recommended; one to stream the video from the classroom and the other to display the interactive interface.

How reliable are Attend from Anywhere courses?

We use leading Cisco technology and our classrooms are specifically optimised to improve sound quality for remote attendees. We also offer a pre-test so you can test everything is working before the course starts.

How are remote attendees made to fell included?

Our trainers are specially trained on how to interact with remote attendees and our technology allows them to take over remote PCs. Our remote labs ensure all participants can take part in hands-on class exercises wherever they are.

What makes Attend from Anywhere courses cost effective?

Our technology makes our Attend from Anywhere courses the same high-quality experience as our classroom training, so we do not price them differently. However, organisations and individuals do make significant financial savings by booking this type of course when associated costs (such as travel, expenses, hotels, food and childcare) are factored in.

How can I take the exam remotely?

You may be able to take your exam via one of our accredited remote live proctors. Where this is not possible you may be issued with an exam voucher or required to attend a classroom in order to take the exam. Please contact us for specific details in relation to your course.

If you are able to take your exam remotely you need to book it before the course begins  and switch on a webcam to enable invigilation and show photo ID (please note that exam slots are subject to availability with the live proctors and may not be available during the week of the exam. Exam slots are booked on a first come first served basis).

Click here to test if your hardware is compatible

 

Please note - the exam is not included with this course. Please contact us if you wish to purchase the Pearson Vue exam voucher.

Deliveries of the 5 day course will move to the new exam objectives - FC0-U61

Our Customers Include