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CompTIA IT Fundamentals

Course Details

Name CompTIA IT Fundamentals
Virtual Classroom
Start Date:
Working Days:
£1289.00 +vat
Course ID:


This three day course is intended for those wishing to qualify with CompTIA IT Fundamentals Certification. CompTIA Information Technology (IT) Fundamentals Certification is the essential qualification for beginning a career in PC support.

The CompTIA IT Fundamentals Certification is designed to show that the successful candidate has the knowledge to identify and explain basic computer components, set up a basic workstation, conduct basic software installation, establish basic network connectivity, identify compatibility issues, and identify/prevent basic security risks. This certification will also assess the candidate’s knowledge in the areas of safety and preventative maintenance of computers.
Target Audience
CompTIA IT Fundamentals is aimed at those considering a career in IT and computer-related fields. Consequently, there are no special prerequisites for you to meet to successfully start this course. We have made the assumption that you don't know much about how computers or software work, or even how to use them. Some experience with using a keyboard and mouse will be helpful but is not essential.

Learning Objectives

This course and the IT Fundamentals certification are designed to help you acquire the knowledge and skills to set up and use a computer at home securely and keep it in good working order, provide informal support for PCs and simple computer networks to your colleagues in a small business, and prepare to study for the CompTIA A+ certification in PC support skills or other advanced IT education programs. On course completion, you will be able to:

  • Set up a computer workstation running Windows and use basic software applications.
  • Understand the functions and types of devices used within a computer system.


Some experience with using a keyboard and mouse would be helpful but is not essential.

Course Content

The course consists of a study volume, containing indexed notes, labs, and review questions, plus exam objectives mapping, and exam information. The course also comes with an online practice exam. Access to course resources (setup guide, PowerPoint slides, and timetable) on gtslearning's trainer portal is also available, subject to meeting minimum order requirements. A full set of classroom labs is provided to training companies and there are also options for self-paced labs to accompany the course.

Module 1 / Operating Systems and Software

Computers and Operating Systems

  • Information Technology
  • Personal Computers (PC)
  • Functions of an Operating System
  • Types of Operating System
  • Microsoft Windows
  • Apple Mac OS X and iOS and Blackberry
  • Linux, Chrome, and Android

Setting up a Workstation and Using Windows

  • Setting up a PC System
  • Ergonomic Concepts
  • Navigating an OS
  • Using Input Devices
  • Icons and Windows
  • File Explorer and Control Panel
  • Using a Web Browser
  • Exercises / Setting Up the Computer / Exploring the Start Screen / Exploring the Desktop and Taskbar

Installing and Configuring Windows

  • Installing Windows
  • Completing Setup
  • Managing User Accounts
  • Exercises / Managing User Accounts

Software Applications

  • Installing and Configuring Software
  • Managing Software
  • Productivity Software
  • Collaboration Software
  • Specialized Software
  • Utility Software
  • Virtualization
  • Exercises / Managing Software Applications

Troubleshooting and Support

  • Support and Troubleshooting 
  • Getting Support
  • Using a Search Engine
  • Exercises / Using a Search Engine

Module 2 / Computer Hardware

Input Devices

  • Computer Connector Types
  • Input Devices
  • Installing and Uninstalling Peripherals
  • Configuring Peripherals
  • Exercises / Configuring an Input Device

Output Devices

  • Video Cards
  • Display Devices
  • Display Connectors and Cable Types
  • Display Settings
  • Multimedia Ports and Devices
  • Exercises / Playing Audio

Storage Devices

  • Hard Disk Drives
  • Optical Discs and Drives
  • Flash Memory
  • Exercises / Adding a Removable Drive

File Management

  • Managing the File System
  • Folders
  • Files
  • Searching for Folders and Files
  • Exercises / File Explorer / Creating, Renaming, and Copying Folders and Files / View Options and Search / Compressing Files / Deleting and Recycling Files

Printers and Scanners

  • Printer Types
  • Laser Printers
  • Inkjet Printers
  • Thermal Transfer Printers
  • Printer Interfaces
  • Installing and Configuring a Printer
  • Scanners
  • Fax Modems
  • Exercises / Using a Printer

System Components

  • Selecting a Computer
  • Motherboard Components
  • Processors
  • System Memory
  • Expansion Bus
  • System Cooling
  • Exercises / Specifying PC Systems

Environment and Power

  • ESD Precautions
  • Device Placement
  • Power Supply Units
  • Energy Efficiency
  • Power Protection
  • Safe Disposal and Recycling 
  • Exercises / Adjusting Power Options

Module 3 / Networks and Security

Setting Up a Network

  • Network Components
  • TCP/IP
  • Setting up a Local Network
  • Setting Up a Wireless Network
  • Exercises / Network Settings

Sharing and Storage

  • Windows Client Software
  • Local Sharing and Storage
  • Hosted Sharing and Storage
  • Backups
  • Exercises / Homegroups and File Sharing

Mobile Devices

  • Using a Mobile Device
  • Mobile Applications and App Stores 
  • Network Connectivity
  • Email Configuration
  • Synchronization and Data Transfer 
  • Bluetooth and NFC

Basic Security Threats

  • Computer Security Basics
  • Malware 
  • Preventing Malware Infections
  • Patch Management
  • Exercises / Using Windows Defender and Windows Update

Security Best Practices

  • Spam
  • Social Engineering
  • Hardware Theft and Device Hardening
  • Managing User Authentication
  • User Education

Web Browsing Best Practices

  • Using Free / Open Networks
  • Configuring Web Browser Security
  • Managing Plug-ins
  • Digital Certificates and Anti-phishing
  • Managing Cookies and PII
  • Enabling a Firewall
  • Exercises / Web Security / Installing a Plug-in

Index, Exam Tips, Career Advice 

Follow on Courses

CompTIA Network+ Support Skills

Understanding Networking Fundamentals (CompTIA Network+)

Virtual Training Centre


What you need to do before you start your course:

  • Look out for an email from us with a link to how to log into this new Zoom experience

Once logged in you can access the virtual classroom and recordings via the web from your ‘dashboard’ by selecting My Courses > Instructor-led Courses

Additional information:

  • The first time a student launches a Zoom course, they may need to download and run Zoom by using the link provided.
  • The Zoom platform uses fully integrated VoIP Audio solutions, this is the recommended and preferred way of connecting to the audio conversations, if this is unsuitable we will provide alternatives.
  • Students can choose their screen name to be saved for all future courses.
  • Students will automatically be placed on mute when joining the course.
  • Students can use any of the control functions to add chat, share screens, start a separate video, raise hand or mute/unmute.
  • Recordings will be visible 24 hours after the event end date and they will be available for up to 12 months. They are also accessible from My Courses page within their online account.
  • Technical support will be provided throughout the course. More information will be provided in the Joining Instructions before the course starts.

Please note - the exam is not included with this course.

Recommended as preparation for the following exam: CompTIA IT Fundamentals Exam

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