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CompTIA A+ Certification (Accelerated)

This course is for students wishing to take and pass both CompTIA A+ exams (220-901 and 220-902) exam. It is also suitable for students wanting to improve their skills in PC support and administration. Success in the CompTIA A+ exam helps to prepare for a career in IT support, perhaps leading to further CompTIA vendor-neutral certifications or qualifications from Microsoft, Cisco and others.

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Pre-Requisites

Students should have basic experience of using a PC, Microsoft Windows and browsing the Internet. They should be able to:

  • Use a keyboard and mouse.
  • Recognize the main components of a PC and different data media such as USB drives and DVD.
  • Start the computer and navigate the desktop.
  • Use Windows Explorer to create directories and subdirectories and manage files.
  • Use Internet Explorer to view websites.

Course Content

CompTIA A+ 220-901

Module 1 – Peripherals and Adapters

  • Motherboard Components
  • Connection Interfaces
  • Display Devices
  • Audio and Multimedia Devices
  • Removable Storage Devices

Module 2 / System Components

  • Mass Storage Devices
  • System Memory
  • Processors
  • BIOS and UEFI
  • Power Supplies
  • Custom Configuration

Module 3 / Troubleshooting and Mobile Devices

  • Troubleshooting System Components
  • Laptops
  • Mobile Devices Troubleshooting Mobile Devices

Module 4 / Printer and Network Hardware

  • Printers
  • Configuring Printers
  • Troubleshooting Printers
  • Network Architectures
  • Ethernet Networks

Module 5 / Networks

  • Wireless Networks
  • Internet Connections
  • Internet Protocol
  • Routers and Firewalls
  • Troubleshooting Networks

CompTIA A+ 220-902

Module 1 / Supporting Windows (1)

  • Windows Operating System
  • Administration Tools
  • Managing Storage
  • Managing Files
  • Managing Applications

Module 2 / Supporting Windows (2)

  • Managing Devices
  • Managing Performance
  • Troubleshooting Windows
  • Managing Users
  • Installing Windows

Module 3 / Supporting Windows (3)

  • Troubleshooting Boot Problems
  • Maintenance and Backup
  • Threats and Vulnerabilities
  • Viruses and Malware
  • Securing Workstations
  • Securing Data

Module 4 / Supporting Windows Networks

  • Configuring Network Connections
  • Securing Network Connections
  • Configuring Shared Resources
  • Virtualization and Services

Module 5 / Linux, OS X, and Mobile OS

  • Linux Operating System
  • OS X
  • Mobile Operating Systems
  • Mobile OS Security and Troubleshooting
  • Safety and Environmental Procedures
  • Professionalism and Communication

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