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Managing Unified Access Networks with Cisco Prime Infrastructure v1.0

The WMUAPI course establishes a strong foundation in managing the full range of Cisco wired and wireless infrastructure using Prime Infrastructure 2.0. During this course you will also explore the Application Visibility and Control capabilities of Prime Infrastructure through monitoring and troubleshooting problems on the network. The course puts the user in the context of a realistic customer scenario, and covers every aspect of Cisco Prime Infrastructure 2.0's Lifecycle management approach. You will create Sites, Maps, Deploy configurations, perform device discovery as well as learn to set alarms and troubleshoot network and application issues.

Target Audience

This course is intended for engineers, administrators or managers that need to understand the fundamentals of planning, installing, configuring, troubleshooting, and maintaining Cisco infrastructures using Cisco Prime Infrastructure 2.0.

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Learning Objectives

After attending this course you should be able to:

  • Describe the architecture, licensing, migration capabilities, assurance, compliance features, and setup of Cisco Prime Infrastructure 2.0.
  • Identify the pre-deployment and design tasks in the design lifecycle phase.
  • Describe how to deploy device configurations with Cisco Prime Infrastructure.
  • Examine the different available templates and their capabilities and how to create configurations and deploy them using these templates.
  • Describe roles of operations workforce and applicable features of Cisco Prime Infrastructure.
  • Preform device discovery and configuration tasks.
  • Explore the monitoring and management capabilities of Cisco Prime Infrastructure
  • Create monitoring templates, and perform health and performance monitoring.
  • Use Prime Infrastructure to troubleshoot and perform problem isolation
  • Create and customize a wide range of reports using Prime Infrastructure 2.0


Attendees should meet the following pre-requisites:

  • Attendance of the Cisco Prime Infrastructure 2.0 Essentials ELT training (available for free on Cisco's web site)
  • CCNA-Wireless and CCNA-Route/Switch level of knowledge would be of advantage
  • Knowledge of network management and network management terminology
  • Knowledge of wireless networks and wireless networking terminology
  • Previous training in or experience with CiscoWorks and/or Network Control System (NCS) or Wireless Control System (WCS) would be advantageous (CUWN and WMNGI courses)

Course Content

Module 1: Overview of Managing Unified Access with Cisco Prime Infrastructure

Cisco Prime Infrastructure Overview

  • Key Features and Licensing
  • Lifecycles Mapped to Organizational Roles
  • Device Integration and Management

Cisco Prime Infrastructure Setup

  • Technical Requirements
  • Deployment Options
  • VMware Deployment Steps Using OVA
  • Troubleshooting Install
  • Auto Deploy

Initial System Administration Tasks in Administer Lifecycle

  • License Management
  • User Management
  • Interface Overview and Management
  • System Operations

Module 2: Design Lifecycle Features and Functions

Operational Roles and Features in Design Phase

  • Design and Pre-deployment Engineer and Tasks
  • Design Lifecycle Features

Creating Sites and Maps

  • Create Sites
  • Endpoint Association
  • Create Maps

Cisco Prime Infrastructure Templates

  • Day Zero Configuration and Guided Workflows
  • Default Templates
  • CLI Templates
  • Wireless Templates
  • Using Composite Templates

Creating Sites

  • Plug and Play device deployment
  • Creating Sites
  • Setup Virtual Domains

Creating Maps

  • Creating Maps
  • Using the Mapping Features

Module 3: Deploy Lifecycle Features and Functions

Operational Roles and Features in Deployment Phase

  • Deployment Engineer and Tasks
  • Deploy Lifecycle Features

Deploying Device Configurations

  • Create Deployment Tasks
  • Schedule a Deployment
  • Using the Automated Deployment Profiles

Module 4: Operate Lifecycle Features and Functions

Operational Roles and Features in Operation Phase

  • Operations Workforce and Tasks
  • Operate Lifecycle Features

Discovery and Management Functionalities for Network Engineers and Administrators

Device Work Center Network Assurance

Monitoring and Management Functionalities for Network Operations Center

  • Alarms and Events
  • Monitoring
  • Maps
  • Context Aware for location
  • Clean Air
  • wIPS

Troubleshooting and Problem Isolation Functionalities for Helpdesk and Support

  • Clients and Users
  • Operational Tasks
  • Common Scenarios

Module 5: Report Lifecycle Features and Functions

Operational Roles and Features in Reporting Phase

  • Who in the IT Workforce Needs Reports?
  • Which Reports They Need?

Cisco Prime Infrastructure Reports

  • Reports Dashboard
  • Scheduling Reports
  • Compliance Reports
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