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Implementing Cisco Unified Communications Manager Part 1

The primary audience for this course is Network administrators, network engineers and CCNP Voice candidates.

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Learning Objectives

After you complete this course you will be able to:

  • Describe Cisco Unified Communications Manager, including its functions, architecture, deployment and redundancy options, and how to install or    upgrade
  • Perform Cisco Unified Communications Manager initial configuration and user management
  • Configure Cisco Unified Communications Manager to support on-cluster calling
  • Implement PSTN access in Cisco Unified Communications Manager and to build a dial plan in a single-site Cisco Unified Communications Manager deployment
  • Implement Cisco Unified Communications Manager media resources
  • Implement Cisco Unified Communications Manager features and applications

Pre-Requisites

Attendees should meet the following prerequisites:

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks
  • Ability to configure Cisco IOS gateways with traditional and VoIP call legs
  • Prior attendance of the following is recommended: ICND1, and ICND2 or CCNABC, ICOMMand CVOICEV8 or CVOICEV6

Course Content

Introduction to Cisco Unified Communications Manager

    * Understanding Cisco Unified Communications Manager Architecture
    * Understanding Cisco Unified Communications Manager Deployment and Redundancy Options

Administering Cisco Unified Communications Manager

    * Managing Services and Initial Configuration of Cisco Unified Communications Manager
    * Managing User Accounts in Cisco Unified Communications Manager

Single-Site On-Net Calling

    * Understanding Endpoints in Cisco Unified Communications Manager
    * Implementing IP Phones

Single-Site Off-Net Calling

    * Implementing PSTN Gateways in Cisco Unified Communications Manager
    * Configuring Cisco Unified Communications Manager Call-Routing Components
    * Using Partitions and CSSs to Implement Calling Privileges for On-Net Calls
    * Implementing Cisco Unified Communications Manager Digit Manipulation
    * Implementing Gateway Selection and PSTN Access Features
    * Implementing Call Coverage in Cisco Unified Communications Manager

Media Resources

    * Implementing Media Resources in Cisco Unified Communications Manager

Feature and Application Implementation

    * Configuring Cisco IP Phone Services
    * Configuring Cisco Unified Communications Manager Native Presence
    * Configuring Cisco Unified Mobility

Labs

    * Lab 2-1: Configuring Cisco Unified Communications Manager Initial Settings
    * Lab 2-2: Managing User Accounts in Cisco Unified Communications Manager
    * Lab 3-1: Implementing IP Phones
    * Lab 4-1: Implementing PSTN Gateways
    * Lab 4-2: Configuring Cisco Unified Communications Manager Call-Routing Components
    * Lab 4-3: Implementing Digit Manipulation
    * Lab 4-4: Implementing Calling Privileges in Cisco Unified Communications Manager
    * Lab 4-5: Implementing Call Coverage in Cisco Unified Communications Manager
    * Lab 5-1: Implementing Media Resources
    * Lab 6-1: Configuring Cisco Unified Communications Manager Native Presence
    * Lab 6-2: Configuring Cisco Unified Mobility

Exams & Certification

Recommended preparation for exam(s):

    * 642-447- Implementing CiscoCommunications Manager Part 1
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