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Implementing Cisco Collaboration Applications v1.0

The primary audience for this course is Network Administrators and Network Engineers or CCNP Voice candidates.

Learning Objectives

After you complete this course you will be able to:

  • Describe voice-mail integration options and requirements
  • Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment
  • Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
  • Implement voice-mail networking using VPIM
  • Implement Cisco Unified Presence and Cisco Unified Personal Communicator


Attendees should meet the following prerequisites:

  • Working knowledge of converged voice and data networks
  • Basic Knowledge of Cisco IOS Gateways
  • Working knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
  • Prior attendance of ICOMM, and CIPT1 is recommended

Course Content

This course provides delegates with an understanding of the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager.

Exams & Certification

Exam: 642-467

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ISTQB Software Test Foundation
Microsoft Project
BCS Business Analysis Practice
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