0345 4506120

Applying the Cisco Business Architecture Techniques

Applying the Cisco Business Architecture Techniques is a 3 day ILT, that covers in depth principal concepts and tools that are central to the Business Lead sales process. Built upon the four pillars of the Enterprise Architecture framework, this course develops and builds skills around understanding the business model of the customer, the current state analysis and a roadmap to a desired outcome on the business transformation roadmap.

Target Audience

Cisco Channel Partner Account Managers, System Engineers and Gold Partners looking to achieve the Channel Partner Business Architecture accreditation.


Learning Objectives

After completing this course you will be able to:

  • Identify the business model of the customer.
  • Understand their value chain.
  • Be able to determine stakeholders and their motivation.
  • Formulate a vision and a roadmap to execution.
  • Build various artifacts that drive engagements to successful conclusion.
  • Drive long-term value and synergies that are mutually beneficial to vendor and customer


Attendess should meet the following prerequisites:

  • Strong Cisco technology background with both depth and breadth
  • Experience with and understanding of Cisco business capabilities and solutions
  • Considered an expert in at least two Cisco technology domains
  • A technical foundation to allow for understanding and consuming new and emerging technologies
  • Strong problem solving skills and a desire to apply them to business challenges
  • Soft skills for consulting and customer engagement
  • Financial aptitude for understanding and deriving financial value for the business
  • Motivated to adopt the business architecture model and stay focused on the business
  • Completion of the Adopting The Business Architecture Approach course..

Course Content

Module 1: Applying the Cisco Business Architecture Techniques

  • Motivating Change and Behavior for Engagement
  • Understanding the Business
  • Preparing to Engage with the Customer
  • Identifying Business Possibilities, Opportunities, and Needs
  • Defining Business Capabilities, Solutions, and Outcomes
  • Delivering the Message to the Business
  • Executing on the Plan
  • Course Review and Next Steps

Module 2: HES Case Study

  • Account Brief and Background
  • Customer Meeting Information
  • Corporate Investor Presentation
  • Strategic IT Roadmap

Follow On Courses

Mastering the Cisco Business Architecture Disciplines

Exams & Certification

Recommended preparation for exam(s):

  • 820-445 - Applying the Cisco Business Architecture Techniques

Students looking to achieve the Cisco Business Architecture Specialist Certification will also need to have passed the 810-440 (BTBAA) exam .


Students looking to achieve the Business Architecture Practitioner Certification will need to: 

  • Attend the Mastering the Cisco Business Architecture course
  • Pass exam 840-450

Privacy Notice

In order to provide you with the service requested we will need to retain and use your contact information in accordance with our Privacy Notice. If you choose to provide us with this information you explicitly consent to us using the information as necessary to provide the request service to you. If you do not agree please do not proceed to request the service from us.

Marketing Permissions

Would you like to receive our newsletter and other information on products and services which we think will be of interest to you by email. We will always treat your information with care and in accordance with our Privacy Notice. You are free to withdraw this permission at any time.


Virtual Classroom

Virtual classrooms provide all the benefits of attending a classroom course without the need to arrange travel and accomodation. Please note that virtual courses are attended in real-time, commencing on a specified date.

Virtual Course Dates

Our Customers Include