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Improve Business Processes for Real Results

Course Details

Name Improve Business Processes for Real Results
DescriptionThis course is focused on the practical application of Business Process Mapping. The consultant will work with you to provide you with the insight, knowledge and confidence to make BPM a reality in your organisation.    This insightful course will enable you to document, understand and improve your organisation’s business processes. You will leave the course with the knowledge and confidence to implement business process mapping within your organisation and make significant gains in business performance.
URL
Location:
London - West
Start Date:
Working Days:
Price:
£976.00 +vat
Availability:
Exam:
Residential:
Course ID:
506292

Overview

This course is focused on the practical application of Business Process Mapping. The consultant will work with you to provide you with the insight, knowledge and confidence to make BPM a reality in your organisation.

This insightful course will enable you to document, understand and improve your organisation’s business processes. You will leave the course with the knowledge and confidence to implement business process mapping within your organisation and make significant gains in business performance.

Suitable for managers, project leaders and individuals involved in improving the effectiveness of business processes.

Learning Objectives

By the end of this course you will be able to:

  • Make positive improvements to your business processes and profitability.
  • Examine the effectiveness of current processes.
  • Have the insight and confidence to map new processes.
  • Identify process gaps and current processes for improvement.
  • Apply best practice BPM techniques to your organisation.
  • Effectively link business processes with strategy.
  • Demonstrate a practical knowledge of process modelling and charting tools.

Pre-Requisites

To gain maximum benefit, please bring with you examples of either existing processes requiring improvement or areas where new processes need to be implemented. This course requires the completion of a pre-course questionnaire in order that we can ensure that the course focuses on your key issues and needs.

Course Content

Understanding The Terms

  • What is a process?
  • Key terms in business process mapping

The Stages of Business Process Mapping

  • The key stages in effective process mapping
  • 'As is' and 'to be' processes

Mapping a Business Activity

  • Defining the start, end and purpose of a business activity
  • Defining the key elements – tasks, decisions, inputs and outputs
  • Business activity definition forms
  • Case study part 1
  • Mapping methods – brown paper analysis
  • Case study part 2
  • Using the mapping symbols
  • Case study part 3

The Detail Behind the Processes

  • Workshop facilitation skills
  • Titles and numbering
  • Recording the key information – tasks, decisions, inputs, outputs, constraints and dependencies
  • Process definition forms
  • Case study part 4

Assigning Control and Responsibilities

  • Working out who does what
  • Using swim lanes in process maps
  • Case study part 5

Process Analysis

  • Identifying problems, bottlenecks and inefficiencies
  • Case study part 6

Creating ‘to be’ Processes

  • Reasons for change
  • Changing processes
  • Case study part 7

London - Grosvenor Place SW1

Description:

Image result for 13 Grosvenor Place, London, SW1X 7HH.

Situated on Grosvenor Place, in the heart of London, our training spaces are fully equipped and spacious. 

We have spent considerable time researching what makes for the most rewarding learning experience and it shows in our facility: 

  • high definition AV with multiple points of display
  • ‘personalised desks’ that are moveable & height-adjustable
  • ‘fun zones’ with kinaesthetic learning toys
  • tablet-led or BYOD (bring your own device) supported course designs
  • continual refreshments & catering services
  • complimentary high-speed WiFi access
  • easily configurable room layouts, suitable for any learning or networking event

Plus, our state-of-the-art venue is easily accessible from mainline rail stations, with Victoria and Hyde Park Corner underground stations only a few minutes' walk away

Location:

13 Grosvenor Place
Hyde Park
London
SW1X 7HH

 

Directions:


The building is situated on the west side of Grosvenor Place, close to the junction of Chapel Street. Victoria BR mainline station is a short walk away, providing good access to the south east and Gatwick Airport. Opposite Victoria BR mainline station
is the Tube that serves the Circle, District and Victoria lines. Hyde Park Corner (Piccadilly Line) is the closest Tube station.
TFL buses go in both directions and the following services have stops close to 13 Grosvenor Place: 2, 8, 16, 36, 38, 52, 73, 82, 148 and 436. The closest car park to Grosvenor Place is situated at Hyde Park Corner or alternatively there is another
car park situated at Wilton Place.

For security and safety reasons, please ensure you check in immediately on arrival

Heathrow Airport: 16 miles
Gatwick Airport: 28 miles
Stansted Airport: 40 miles
London City Airport: 10 miles
Waterloo Mainline Station:2.5miles
Paddington Station: 2 miles
Victoria Bus/Train Station: 1 mile
Charing Cross Mainline Station:1.5 miles
Euston Mainline Station: 3 miles
Kings Cross Mainline Station:3.5 miles

To gain maximum benefit, please bring with you examples of either existing processes requiring improvement or areas where new processes need to be implemented. This course requires the completion of a pre-course questionnaire in order that we can ensure that the course focuses on your key issues and needs.

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