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BCS Modelling Business Processes - Weekend

This weekend Modelling Business Processes course condenses three days training into two.

Previously known as ISEB Modelling Business Processes, this course provides practical skills for those leading or facilitating change in organisations.

The course contributes towards the Business Analysis Diploma. BCS Modelling Business Processes courses are available in London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh and other UK cities.

In order to deliver radical and beneficial change, business analysts must be able to identify, evaluate and improve business processes. The use of modelling techniques facilitates a methodical and effective approach to defining change requirements. This allows public and commercial sector organisations to achieve significant improvements in the efficiency of their operations and the effectiveness of their product and service delivery.

This course will help business analysts deal with these challenges. It will equip delegates with the process modelling skills that are fundamental to the successful improvement of the business.

A realistic case study is used to practise key techniques including:

- Modelling an organisation
- The organisational view
- Analysing tasks
- Managing and measuring processes
- Creating AS-IS and TO-BE process models

This is an intensive 2 day course requiring pre-reading and long days (approx 9 hours).

Bundle Offer   BCS Business Analysis Diploma Bundles from £1,995 - More Details


Select specific date to see price, venue and full details.

Learning Objectives

Successful delegates will be able to:

  • Identify and model core business processes at an organisational level
  • Identify and model business processes at the process level
  • Identify the events that trigger the business processes
  • Identify the outcomes from the business processes
  • Model the actors, tasks and process flows that comprise a business process
  • Analyse the tasks within a business process
  • Identify the business rules applied within tasks
  • Analyse the performance issues of individual tasks
  • Identify the performance measures applied within a business process
  • Analyse and improve business processes


There are no specific pre-requisites for this course.

Course Content

The context for business process modelling

  • Purpose of business process modelling
  • Process for business process modelling
  • Approaches to business process modelling
  • The hierarchy of business processes -organisation, process and task levels
  • Differences between the process view and the functional view of an organisation
  • Advantages of the process view Organisational model of processes Strategic context for business processes
  • Relationships between processes, including those at the same level and between levels of hierarchy
  • Building an organisational view of processes; Delivering value to customers and the value proposition

Modelling the business processes

  • Using activity diagrams to model business processes - actors, tasks, process flows, decisions
  • Modelling as-is business processes
  • Events that trigger business processes -external, internal, time-based
  • The outcomes from business processes
  • Timelines for business processes
  • Business process measures

Documenting tasks

  • Identifying tasks - one person, one place, one time
  • Documenting steps to complete the tasks
  • Documenting business rules
  • Task performance measures

Evaluating and improving business processes

  • Identifying problems with the as-is business processes
  • Analysing the process flow
  • Analysing the handoffs
  • Analysing the tasks
  • Staff performance issues
  • Challenging the business rules
  • Modelling the to-be business processes
  • Approaches to business process improvement


  • Integration of business process modelling and requirements definition
  • Implementation issues
  • Organisational design
  • Role definition
  • Staff development
  • Managing change implementation

Exams & Certification

For the Weekend course, the BCS Certificate in Modelling Business Processes exam is usually taken a week later at a time agreed with the delegate.

One hour ‘closed book’ multiple-choice exam. The pass mark is 25/40.

The Certificate is a "Practitioner" module for the BCS Diploma in Business Analysis.

  • You must bring photographic identification with you (passport, driving license or student card), as it is a BCS requirement to produce it for the invigilator prior to the exam. Failure to produce a valid form of photographic identification will result in a candidate not being able to sit the exam.

  • The BCS allows additional time for candidates who have a disability or whose business language is not English. Candidates can request this additional time in line with the BCS reasonable adjustments policy.


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