0845 450 6120

BCS Commercial Awareness

The BCS Commercial Awareness course provides business analysts with a broader understanding of their organisation and the business domain within which their work takes place. Delegates are introduced to the various financial, commercial and organisational issues which impact on their role. Key areas include:

- Financial reporting
- Budgeting, costing and pricing
- Evaluating a financial case
- Organisational behaviour and culture
- Organisational structure and operating models

The course uses a mixture of discussions and group and individual exercises to explore the topic areas and, at the end of each section, test questions help participants prepare for the BCS examination. A comprehensive course manual is provided.


Who should attend?

  • Those wishing to acquire a basic level of understanding about business finance and behavioural influences.
  • Those wishing to attain the BCS Certificate in the Commercial Awareness.

This is the updated course previously known as ISEB Organisational Context


Bundle Offer   BCS Business Analysis Diploma Bundles from £1,995 - More Details


See All Dates


Learning Objectives

  • Understand techniques used to evaluate a financial case.
  • Understand costing and pricing.
  • Understand cash flow forecasting and budgeting.
  • Describe the contents of financial accounting documents.
  • Interpret financial accounts.
  • Explain specified business performance ratios.
  • Define the elements and usage of Porter’s Five Forces Framework and Value Chain.
  • Define the elements and usage of the Boston Consulting Group’s matrix.
  • Define the performance measures and usage of the Balanced Business Scorecard.
  • Define the elements of specified cultural analysis approaches.
  • Explain the different management structures and their characteristics.
  • Define the different architectures that may be adopted by organisations.


There are no specific pre-requisites for this course

Course Content

Financial reporting
The balance sheet
The income and expenditure statement (profit and loss account)
The cash flow statement
Financial ratio analysis

Budgeting, costing and pricing
Budgets and departmental businesses
Cash flow and cash management
Costing and pricing

Evaluating a financial case
The purpose of building a financial case
Techniques for evaluating a financial case:
- Payback / breakeven
- Discounted cash flow / net present value (DCF/NPV)
- Internal rate of return (IRR)

Market analysis and competitive advantage
Analysing the business domain
Analysing the product / service portfolio
Delivering business value

Organisational behaviour and culture
What is organisational behaviour?
Organisational effectiveness and the balanced business scorecard
Understanding and analysing culture

Working in groups
Groups and group dynamics
Formal and informal groups

Organisational structure
Organisation structuring
Types of jobs
Line, staff and functional responsibilities
Formalisation of rules and procedures
Centralisation and decentralisation

Operating models
Organisation structures and their characteristics
Organisational boundaries

Exams & Certification

The BCS exam for the Certificate in Commercial Awareness is included and is taken on the final afternoon.

The exam is a one-hour, multiple-choice paper.

The certificate is a knowledge-based specialist module contributing to the BCS Diploma in Business Analysis.

One Month
Two Months
Three Months
More than Three Months
PRINCE2 Foundation & Practitioner
MSP Foundation & Practitioner
APMP Certificate
ITIL Foundation
Scrum in One Day
Certified ScrumMaster
ISTQB Software Test Foundation
Microsoft Project
BCS Business Analysis Practice
Other - Please Specify Below

Our Customers Include