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BCS Business Analysis Practice

The BCS Business Analysis Practice course is the new name for the popular ISEB Business Analysis Essentials course.

It is a core module for the Business Analysis Diploma. BCS Business Analysis Practice courses are available in London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh and other UK cities.

Business analysts and others who need to understand businesses and define how they should change. The analysts may be participating in any change management programme. The course is not limited to the analysis of IT system requirements.

This course provides a well-defined approach for the business analyst to follow, supplemented by proven techniques. This approach helps the analyst to understand the context in which the business operates in order to model and analyse its activities. Exploring the creative possibilities, including the stakeholders’ perspectives, helps to identify a range of solutions to the business’s problems. The business case identifies the most appropriate of those solutions.


12-month BCS Associate membership (not available to previous members). Click here for terms and conditions.


Bundle Offer   BCS Business Analysis Diploma Bundles from £1,995 - More Details


Select specific date to see price, venue and full details.

Learning Objectives

Successful delegates will be able to:

  • Describe how a business strategy is developed and use strategic analysis techniques
  • Identify the external and internal influences which affect a business
  • Analyse and model business systems
  • Take account of the perspectives of different stakeholders
  • Identify potential business improvements
  • Evaluate improvements by means of a business case
  • Identify costs, benefits, impacts and risks for an option in a business case
  • Derive IT system requirements from the business model


None - though it is recommended that those with no prior knowledge of Business Analysis choose the Business Analysis Foundation course.

Course Content

A lifecycle for business change
The role of the Business Analyst within the lifecycle for business change
Other roles within the lifecycle for business change
Purpose of analysing and modelling business systems
The framework business analysis activities

Understanding the strategic context:
Internal environment analysis
External environment analysis
SWOT analysis
Critical Success Factors, Key Performance Indicators and Performance Targets
The Balanced Business Scorecard as a framework for identifying CSFs and KPIs

Project discipline for business analysis studies:
Terms of reference/project initiation
Business and project objectives
Deliverables from business analysis studies

Understanding the situation/issues:
Stakeholder identification
Overview of investigative techniques
Representing an holistic view of the business situation

Analysing stakeholder perspectives:
Stakeholder analysis
Identifying different perspectives
Defining perspectives

Analysing and modelling business activities:
Developing a conceptual business activity model from a perspective
Identifying business events
Analysing business rules
Building consensus by resolving conflicts

Identifying potential solutions:
Gap analysis - comparing the ideal and existing systems
Defining a new business model
Identifying IS/IT requirements to support the new business model

Making the business case:
Structure of a business case
Identifying options for business change
Identifying and categorising costs and benefits
Identifying and categorising risks, Identifying impacts
The lifecycle for the business case

Case Study:
A case study allows the delegates to undertake a simulated business analysis assignment

Exams & Certification

The BCS Certificate in Business Analysis Practice exam is taken on the final afternoon.

The Certificate is a core module for the BCS Diploma in Business Analysis.

  • You must bring photographic identification with you (passport, driving license or student card), as it is a BCS requirement to produce it for the invigilator prior to the exam. Failure to produce a valid form of photographic identification will result in a candidate not being able to sit the exam.

  • The BCS allows additional time for candidates who have a disability or whose business language is not English. Candidates can request this additional time in line with the BCS reasonable adjustments policy.

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