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BCS Team Leadership

This two-day workshop has been designed to provide anyone with team leadership responsibilities with the fundamental knowledge, skills and behaviours needed to lead a team to high performance in a changing environment.

Learning Objectives

This course prepares participants for the BCS Professional Certification in Team Leadership examination, which is held on the final day of the course.

Pre-Requisites

None

Course Content

Introducing Leadership & Management
  • Definitions of leadership and management
  • Management behaviours – why they matter
  • Role & responsibilities of a team leader
  • Leadership styles, behaviours & traits
  • Action centred leadership
  • Leading by example


Self-awareness & Emotional Intelligence

  • Understand others’ experience of us
  • Gaining and using feedback to develop as a leader
  • Concept of EQ
  • Emotional intelligence competencies
  • Develop management strategies

Participative Leadership

  • Directive and non-directive styles of management
  • Team engagement, motivation, development, and empowerment
  • Situational Leadership
  • The do’s and don’ts of delegation

Positive Communication
  • Building trust and respect
  • Behaviour/Impact Cycle
  • Voice, body language & words
  • Communication styles: Assertive, Aggressive, Passive

Building High Performing Teams
  • Definition of ‘performance’
  • Team leader’s role in developing high performance
  • Setting effective goals, objectives & measures
  • Giving performance feedback
  • Coaching for performance
  • Dealing with under-performance
  • Handling difficult conversations

Managing Time & Priorities
  • Identifying priorities
  • Managing your time effectively
  • Making decisions & delegating

Leading Teams Through Change
  • Understanding the effects of change on a team
  • The Change Curve
  • Communicating during change
  • Planning and monitoring the implementation of change

Exams & Certification

Exam format

  • 90 minute ‘closed book’
  • Multiple choice questions
  • Pass mark is 75%
One Month
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More than Three Months
PRINCE2 Foundation & Practitioner
MSP Foundation & Practitioner
APMP Certificate
ITIL Foundation
Scrum in One Day
Certified ScrumMaster
ISTQB Software Test Foundation
Microsoft Project
BCS Business Analysis Practice
Other - Please Specify Below

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