Top Tips & Basics

The Importance of Scrum & Agile – Harvard Business Review

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The May 2016 edition of the Harvard Business Review includes a notable article providing advice to executives who wish to promote and benefit from Agile. “Embracing Agile” is of particular interest since it is authored by: Hirotaka Takeuchi –  who in 1986 helped stimulate the emergence of Agile with a […]

Adobe InDesign – Strengthen Your Design Skills

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Part of the same Adobe suite of design tools such as Photoshop and Illustrator, InDesign is particularly relevant to anything that is made up of a combination of blocks of text, photos or other artwork. This tends to be biased towards multi page printed documents but it is also used […]

PRINCE2® Training and Qualifications

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Foundation, Practitioner, Conversion, Re-registration, Agile, Online, Virtual Class, ATOs, Affiliates, Exam Institutes, Remote Proctoring and Axelos. PRINCE2 qualifications are very simple but sometimes it can feel quite the opposite. We provide a no nonsense summary of PRINCE2 qualifications, the options you have when it comes to training delivery, and the […]

Cyber Security Check List

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In August Carphone Warehouse had to admit that they had compromised the encrypted credit card details of up to 90,000 customers. Sebastian James, chief executive of parent company,Dixons Carphone, said: “We are, of course, informing anyone that may have been affected, and have put in place additional security measures.” We […]

Training Reduces your Tax Bill

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February and March are generally amongst the busiest of the year for professional training courses. Two of the reasons are that for companies and contractors there are strong financial arguments to invest in training at this time of year. They are obvious when you think about it – but many […]

GCHQ Advises Businesses to Invest in Information Security Training

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The information security arm of GCHQ  is called CESG; it has re-issued its guidance on averting cyber security risks. One of the 10 key steps is Education and Awareness. “All users should receive regular training on the cyber risks they face as employees and individuals. Security related roles (such as […]

Managing Change in Organisations

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Are you involved in change management? Have you ever wondered why change sometimes works and sometimes not? Managing change in organizations is the title of a “practice guide” from the Project Management Institute (PMI). It looks at the principles of change management and in particular how change interacts with projects […]

What is the ITIL® Expert Qualification?

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The ITIL Expert qualification marks out those with the deep knowledge of IT Service Management. ITIL Expert is often needed by professionals aspiring to more senior IT management roles. ITIL best practice guidance for Service Management is used by the majority of major organisations worldwide. More than 250,000 people take […]

IT Service Desk Tips

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These “top tips” are key factors for you to address if you want to establish and operate a really effective IT Service Desk. The essence comes down to processes, people and continuous improvement. 1.    Service Desk rather than Help Desk Make sure that you focus on the needs of your […]

Windows Server 2003 – Migration Tips

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Part of the furniture in many IT departments for over 10 years, you need to finalise plans for migration. The 12 month countdown has begun.  Windows Server 2003 End of Life is coming on 14th July 2015. No more updates, security non-compliance and loss of applications support. For most businesses, […]