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Understanding Agile and Scrum

The purpose of the one-day course is to enable staff to identify improvement opportunities in service delivery, based on Agile principles, practices, and techniques.

It also prepares them to work in a Scrum team.


This course is suitable for anyone with no prior knowledge of Agile that is considering, evaluating or involved in a move towards working in (or with) a Scrum team.

Delegates should be familiar with the content and rationale in the Scrum Guide

Course Content

As a result of participating in the course, delegates will be able to answer the following questions:

  •   What is Agile?
  •   What are the benefits of using Agile?
  •   What are the values and principals of Agile?
  •   What is the Scrum framework?
  •   What are the different Scrum roles and their responsibilities?
  •   What are the different Scrum events, their purpose and their value?
  •   What are the Scrum artefacts?
  •   How do I manage and refine a product backlog?
  •   How can I estimate Product Backlog Items?

Exams & Certification



Delegates should be familiar with the content and rationale in the Scrum Guide, available at http://scrumguides.org/

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Online Courses

You may prefer an online course if you are looking for a flexible and cost-effective solution. Online courses allow you to study at your own pace, at a time that suits you.

We have the following eLearning options available:

Virtual Classroom

Virtual classrooms provide all the benefits of attending a classroom course without the need to arrange travel and accomodation. Please note that virtual courses are attended in real-time, commencing on a specified date.

Virtual Course Dates

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