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Certified Scrum Master + Estimation & Planning

Would you like to learn the techniques and practices required to become an effective ScrumMaster? Learn how to support and coach your team through your projects, helping the product owner(s) and developers capture and understand requirements through stories and acceptance tests, prioritise the backlog and plan and estimate regular releases through to production?

Then join this 2-day ScrumMaster and Estimation class! You will learn the fundamental principles of Scrum, all about your role as a ScrumMaster (and upon successful completion of this course, you will also receive a qualification from experienced trainer Martine Devos as a Certified ScrumMaster, which is issued by the Scrum Alliance).

Leading a Scrum team is radically different to traditional project management. Rather than plan, instruct, and direct, the leader of a Scrum team (called a ScrumMaster) facilitates, coaches and leads.

In this intensive and highly interactive Certified ScrumMaster workshop, you will learn techniques and practices to do just that. You will gain an insight in the obstacles that confront Scrum teams and how to overcome them.

Throughout this ScrumMaster course, you will be introduced to best engineering practices and tools.You will learn about the theory and ideas underpinning Scrum and Agile techniques, and put theory into practice through a variety of exercises and take-aways which you will be able to use on your own projects with your co-workers.


Your Trainer - Martine Devos

Martine Devos

Martine has coached more than 30,000 people in agile principles and practices of Scrum, Extreme Programming and Lean Software Management and Kanban. For her first Scrum project she got the title of ICT manager of the year in 1998 and was one of the first qualified Certified Scrum Trainers.

As an assertive thought-leader she brought many projects and product development efforts back on track in both government and services sector. She has more than 30 years managerial experience in both traditional and agile environments. She mastered successive waves of technology innovation to conceptualize, design and deploy mission critical business-focused ICT solutions in Fortune 500 and FTSE 100 companies and in the public sector.


If you are a Project manager, Team Leader, IT/development manager, Product manager, Business analyst, Architect or developer, and you are interested in applying Scrum to maximise value creation and improve customer and employee satisfaction, this ScrumMaster course is for you!


Learning Objectives

Upon completion of this Certified ScrumMaster course, you'll leave with a deep understanding of Scrum and how to put it into practice and succeed with and benefit from it. You will be able to share your experience with your colleagues and support your team with the successful delivery of projects by using Scrum efficiently and productively.

Learn how to:

  • Apply practical approaches to increasing productivity, while increasing Product Owner and management satisfaction
  • Learn from feedback and run engaging retrospectives
  • Explore techniques for applying Scrum to large and distributed teams
  • Use Scrum and corporate governance and quality models
  • Deal with the obstructions to high productivity on your Scrum team, such as:
    • Incomplete stories at Sprint-end
    • Estimation in Storypoints and Hours (Release Planning and Sprint Planning), estimating bugs and maintenance work
    • Technical debt and legacy problems
    • Obscure "technical" backlog items or user stories
    • Sprints with lengthy analysis and time-consuming testing


To benefit most from this Certified ScrumMaster course, you should have some experience of using Scrum and Agile methods on projects, before attending. Ideally, you will have read Agile Project Management with SCRUM (Microsoft Professional) by Ken Schwaber, prior to attending.

Course Content


  • Agile Values, Scrum Benefits and Origins
  • Scrum and Change
  • Companies Using Scrum

Scrum Process and Roles

  • Scrum Flow, Iterative-incremental Software Development and Shippable Product Increments
  • Scrum Roles: ScrumMaster, Product Owner, Team
  • Characteristics of the ScrumMaster
  • A Day in the Life of the ScrumMaster
  • The ScrumMaster Role including Conflict Management, Appraisals and Appointing the ScrumMaster
  • The Role of the Team including Team Dynamics, Team Norms and the Visual Workplace
  • The Role of Project Managers and Functional Managers in Scrum


  • Understanding the Customer
  • The Product Vision
  • The Product Backlog
  • Determining the Release Scope
  • Stocking the Product Backlog
  • Prioritization Techniques
  • Refining the Product Backlog
  • User Stories on the Product Backlog

Release Management

  • Sustainable Pace
  • The Project Levers
  • Defining and Communicating Project Success
  • Release Management Strategies
  • Estimation and Planning, Product Backlog Items Using Story Points and Planning Poker
  • Choosing the Sprint Length and Determining Velocity
  • Creating the Release Plan
  • Tracking the Project Progress

Sprint Management

  • Sprint Workflow and Characteristics
  • Formulating Powerful Sprint Goals
  • Sprint Planning, Daily Scrum, Sprint Review and Retrospectiv
  • Sprint Estimation and Planning
  • Daily Scrum
  • Understanding the Sprint Progress
  • Sprint Reporting

Portfolio Management

  • The Planning Onion
  • Why Portfolio Management Matters
  • Levelling the Demand
  • Portfolio Management Steps
  • The Portfolio Bubble Chart

Large and Distributed Scrum Projects

  • Brook’s Law
  • Organic Growth and Conway’s Law
  • Master Product Backlog and the Product Owner Team
  • Team Set-up
  • Multi-team Planning and Coordination
  • Shared Norms and Assets
  • Distributed Scrum Project Tips

Getting Started in Scrum

  • Just Do It
  • The Nature of Change
  • Scrum Adoption Stages
  • Change Practices including the Enterprise Transition Team and the Transition Product Backlog
  • Deming’s PDCA Cycle
  • The Role of Consultants

Practical Games and Exercises

Exercises, case studies, and examples are used to assist participants to develop the knowledge, skills, capabilities and insights needed to make the shift from traditional management practice to the Scrum approach.

Exams & Certification

Upon successful completion of the course, taught by a Certified Scrum Trainer, you will need to pass the online CSM test. To get a passing score, you must correctly answer 24 of the 35 questions.you will be enrolled as a Certified ScrumMaster.

Your course fee includes the CSM test fee and two-years Scrum Alliance membership

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Online Courses

You may prefer an online course if you are looking for a flexible and cost-effective solution. Online courses allow you to study at your own pace, at a time that suits you.

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