Introduction to Management
Target Audience
This programme is for you if you are new to a management role and want to learn the tools and techniques that will give you a firm foundation upon which to build your career in management.
Learning Objectives
Being today’s manager
• Define the role of the manager
• Self assessment
• Setting standards for yourself and others
• Responsibilities, context and challenges
• Characteristics of an effective manager
The management process
• Agreeing goals
• Setting SMART objectives
• Action planning
• Involving the team
• Allocating work
• Supporting and monitoring results
Managing yourself and your time
• Time stealers
• Prioritising tasks
• Focusing on results
Developing your management style
• Using your personal style to maximise results
• Personal strengths and blind spotsCommunication
• Effective listening
• Powerful questioning
• Assertive communication
Delegation and motivation
• Getting the best out of people
• Developing and 'stretching' people
Managing people and performance
• Strategies for managing difficult people and situations
• Coaching for performance
• The performance management process
Action planning
• Define the role of the manager
• Self assessment
• Setting standards for yourself and others
• Responsibilities, context and challenges
• Characteristics of an effective manager
The management process
• Agreeing goals
• Setting SMART objectives
• Action planning
• Involving the team
• Allocating work
• Supporting and monitoring results
Managing yourself and your time
• Time stealers
• Prioritising tasks
• Focusing on results
Developing your management style
• Using your personal style to maximise results
• Personal strengths and blind spotsCommunication
• Effective listening
• Powerful questioning
• Assertive communication
Delegation and motivation
• Getting the best out of people
• Developing and 'stretching' people
Managing people and performance
• Strategies for managing difficult people and situations
• Coaching for performance
• The performance management process
Action planning
Pre-Requisites
None
Select a course date to view a detailed course outline.
Course Summary
Building a foundation for excellence in management
As someone new to management, you may have an idea of the kind of manager you would like to be. Perhaps you would like to model yourself on a manager you have had, who has mentored and inspired you. You too can become an influential manager, one who commands respect and co-operation, once you understand the dynamics involved in managing people
As someone new to management, you may have an idea of the kind of manager you would like to be. Perhaps you would like to model yourself on a manager you have had, who has mentored and inspired you. You too can become an influential manager, one who commands respect and co-operation, once you understand the dynamics involved in managing people
Examinations
None