ITIL Training

ITIL training courses are available in London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh - and 20 other cities across the UK.

ITIL training and qualifications are essential if you’re a professional who needs to build and to demonstrate your IT service management abilities.

ITIL (IT Infrastructure Library) is the international gold standard in IT service management and the ITIL training programme underpins this best practice framework. Organisations which aspire to ISO/IEC 20000 will also need to build the ITIL skill sets of their employees.

Accredited ITIL training from Focus helps ensure top quality, high performance IT services are tightly aligned with all areas of your business.

ITIL Foundation training provides an overview for all those involved in IT service management.  ITIL Intermediate courses give you essential skill sets to optimise specific IT processes like Problem or Release Management.

We have a separate section which covers ITIL Certification Tracks

Download the Free Focus Guide - ITIL Qualifications Explained

Our FAQs answer the more regular questions we receive about ITIL.

Focus offers every ITIL Training Course

 
ITIL Foundation

This course will give you a broad overview of the ITIL framework, preparing you for a move on to higher level qualifications.

Test Your Skills - Focus ITIL Foundation Quiz

 
ITIL Intermediate and Expert

These modular version 3 ITIL training courses replace the Practitioner certificates. They are the stepping stones to achievement of the ITIL Expert qualification.  There are two groups of training courses - Lifecycle and Capability.

ITIL Specialist Courses

A range of training courses, each specific to a major ITIL process. These are ideal for those with hands on responsibility in an ITIL environment - and they contribute credits towards ITIL Expert certification.

SDI Service Desk Courses

If your focus is simply Service Desk then there are ITIL compatible courses from Sevice Desk International.  

ITIL Expert - Fast Track

Focus can help you achieve ITIL Expert certification quickly and economically. We can configure course bundles which can save you over 40% compared to the list price of the individual course modules and exams.

Find ITIL Expert Fast Track Offers

If you hold the ITIL "Manager's Certificate" (Red Badge) then there is a new fast track route to ITIL Expert.

Details of the ITIL Expert track for holders of the ITIL Manager's Certificate

Tailor Made On-site ITIL Training – Targeted and Cost Effective

We make it easy for you to save money and get first class results with onsite ITIL training. Courses are arranged to meet your needs and are more cost effective than general training. Our network of world class trainers provide a range of popular courses to teach new staff and improve the performance of your existing team.

Request a quote for on-site ITIL training

Contact us on 0845 450 6120 for free impartial information.

• ITIL 2011 Replaces Verion 3

• ITIL Lifecycle Suite
• How to pass ITIL Foundation
• All ITIL books