CCNA Voice

The Cisco CCNA Voice certification confirms that you have the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions. Candidates also get exposure to the Cisco Unified Communications architecture and design covering mobility, presence, and TelePresence applications.

The CCNA Voice Certification enables employers to validate that their staff possess a strong foundation in voice applications and infrastructure concepts; and are capable of performing baseline installation, operating, and maintenance tasks on Cisco VoIP solutions, particularly the Smart Business Communications System from 8-250 lines.

Exams

To attain this certification the following exam must be passed:

640-460 IIUC

This exam confirms basic IP telephony installation, configuration, and maintenance skills by testing a candidate's knowledge of implementing and configuring small- to medium sized IP Telephony solutions using Cisco Unified Communications Manager Express, Cisco Unity Express, and the UC500 Smart Business Communications System solutions.

or

642-436 CVOICE 6.0

This exam tests a candidate's knowledge of the foundational elements of VOIP calls, and the description of dial plans, and the implementation of gateways, gatekeepers and IP-IP gateways. Candidates can prepare for this exam by taking the CVOICE Cisco Voice over IP course.

Pre-Requisites

Valid CCNA

Courses

Related Certificates