ITIL & Six Sigma – Service Management & Continuous Improvement

Posted by Rex on May 8, 2012 in ITIL 0 Comments
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ITIL and Six Sigma are not always thought of as being complementary – but they definitely can be. ITIL is all about optimisation of services to meet business requirements – and the latest versions of ITIL have explicitly embedded continuous service impovement as a central element . One theme at the recent Service Desk show in London was [...]

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ITIL Expert Training – New Course Options

Posted by Rex on May 4, 2012 in IT 0 Comments
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Increasing numbers of IT Service Management professionals are now working towards ITIL Expert certification. They will be helped by new fast track ITIL Intermediate training course options which provide 2 modules (and 6 credits) in just 5 days. The ITIL qualification structure is complex. Once you have passed Foundation you are faced with a wide range of [...]

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Leadership & Management Skills – Mind the Gap!

Posted by Rex on May 3, 2012 in Learning & Development 0 Comments
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The need for leadership and management training is brought into sharp focus by a fascinating survey undertaken for the Chartered Institute of Personnel and Development (CIPD). In previous studies over 70% of employers reported a deficit of leadership and management skills. The latest research shows that many managers simply don’t know how bad they are [...]

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New MoR Management of Risk Exam Formats

Posted by Rex on April 3, 2012 in Project Management 0 Comments
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MoR is the best practice guidance for risk management which sits alongside PRINCE2 and MSP.  From 14 April a new format for the MoR exams will be introduced. MoR Foundation Exam Format – Multiple Choice; Closed Book Duration – 1 hour Questions – 75 Pass Mark – 50% MoR Practitioner Exam Format – Open Book [...]

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VMware vSphere – Changing the IT Landscape

Posted by Rex on April 3, 2012 in IT 0 Comments
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VMware revenues soar by a third as the proportion of major IT applications running on “virtual machines” edges towards 50%. The economics and the extra flexibility are compelling. There is strong demand for professionals equipped with VCP certification – familiar with how to administer the vSphere 5 software. The rise and rise of VMware is [...]

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2012 Project Management Themes

Posted by Rex on April 3, 2012 in Project Management 0 Comments
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Between 2010 and 2011 Agile, Earned Value and Portfolio Management all became more widely used. The PMI “Pulse of the Profession” survey goes on to identify 5 key themes for 2012. The Project Management Institute surveyed over 1,000 project professionals across a variety of experience levels and industries. Comparing results with the previous survey allows [...]

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Role of the Project Sponsor

Posted by Rex on April 3, 2012 in APM 0 Comments
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The importance of the Project Sponsor to project success was highlighted by a recent PMI survey. This is no surprise to those with project experience.  The Project Sponsor not only appoints the project manager but takes ownership for the project goals and provides overall direction for the project. The role is often poorly understood, is absent – [...]

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PRINCE2 Certification held by 70% Project Managers in Larger Organisations

Posted by Rex on April 3, 2012 in PM Jobs 0 Comments
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The 2012 Project Management Benchmark survey from Arras People updates our understanding of job prospects, pay rates and certification uptake. Previous surveys had highlighted how ubiquitous PRINCE2 certification had become and indeed the conclusion last year was that professionals would be well advised to acquire other qualifications such as APMP in order to differentiate themselves [...]

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Why Projects Fail or Succeed?

Posted by Rex on April 3, 2012 in PMI 0 Comments
project failure or success

A recent survey by the Project Management Institute (PMI) explores what factors are common to organisations which achieve better than the average 64% level of project success. A project fails when it does not meet one of the following criteria: – Deliverables meet requirements – Delivered on time – On or under budget The majority [...]

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Microsoft SharePoint – Jack of All Trades or Master of None?

Posted by Steve on March 19, 2012 in IT 0 Comments
Microsoft Sharepoint - Jack of all trades or master of none?

As demand grew for a collaborative work suite and a content management system, Microsoft offered its SharePoint suite. SharePoint is currently in its 2010 version and has evolved considerably from the software version that was introduced in 2003 and later improved in 2007. From the very beginning, SharePoint tried to make collaboration and content management extremely [...]

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