Focus are IT & Service Management Specialists   




Information Technology and Information Systems are becoming so central to many organisations that improving skill sets within these areas is vital to growth and profitability. The development of widely adopted standards in terms of IT quality, security and governance is encouraging adoption of more standardised training to underpin these areas.

Focus specialise in training for ITIL, ISEB, ISO20000, and IT Governance.  Our choice of ITIL v3 training courses is unrivalled.  We also offer a comprehensive set of CompTIA and Microsoft training courses for IT professionals. We aim to help you achieve best practice performance and certification - as an individual or an organisation.

We also specialise in Project and Programme Management. Our Project Management Zone has the widest available range of training courses including PRINCE2, APM and PMI.

Focus helps You Find the Best IT and IT Service Management Training

Our network of over 80 training partners offers you the widest range of accredited ITIL and other IT Service Management training courses in the UK

From 1-day introductory courses to bespoke on-site training, we always look to match training to your specific needs.  Our accredited courses span ITIL, ISEB, ISO20000, CompTIA, Cisco and Microsoft; we can give knowledgeable and independent advice

Easy Booking and Helpful Advice  
Finding and booking the right course is fast and simple with Focus. The Focus Simplicity process is designed to give you all the information that you need to make an informed choice. If you need further help and advice, you will find our IT Service Management staff knowledgeable and friendly
Customer Service

We take our Customer Service seriously.

All customers can rely on our Quality Commitment. We'll make every effort to make sure that your training goes well.

In a recent Customer Survey:- 

- 100% of Focus customers said that they would recommend Focus to a colleague

- 92% of Focus customers rated the Focus course booking and payment process as "Excellent" or "Very Good"


"I was very happy with the whole Focus service. Your representatives were very helpful, cheerful and polite and deserve special praise”


“ I received both professional and friendly advice and you went the extra mile to help me achieve the tight timescales that I was working to” "Thank you for assisting me in booking the course through Focus."

"A very prompt and easy customer experience. Thank you."


"The course was great, everything from the joining instructions to the course and it's content. Angus the trainer delivered at the right level and pace. Would recommend."


"It was hard work but very rewarding and enabled me to learn with delegates from other companies so that I feel I will be able to apply what I have learnt."

 





 
 

IT - ITIL Training

ITIL Training Group

 Head set girl


Focus Customers
  • Accenture
  • Anglian Water
  • Bank of England
  • Bath & NE Somerset Council
  • Birmingham Childrens Hospital
  • Birmingham City University
  • BP
  • Bristol City Council
  • Bristol Water PLC
  • Business Link York
  • Cardiff County Council
  • Cardiff Sure Start
  • Central Manchester Hospitals
  • City College Norwich
  • Cybertech Bristol
  • DVLA
  • EDF Energy
  • Edinburgh Military Tattoo
  • Edinburgh University
  • Education Leeds
  • English Heritage
  • Exeter City Council
  • Glasgow Science Centre
  • GlaxoSmithKline
  • Heart of Birmingham PCT
  • HSBC
  • KPMG
  • Leeds City Council
  • Leeds Housing Association
  • Leeds Partnership NHS
  • Leicester City Council
  • Lifescan Scotland
  • Liverpool John Moores University
  • Lloyds of London
  • Magnox
  • Manchester Airport
  • Manchester City Council
  • Manchester NHS Trust
  • Manchester PCT
  • Manchester Science Park Ltd
  • Ministry of Defence
  • National Assembly for Wales
  • Newcastle Building Society
  • NHS Education for Scotland
  • Nottingham Building Society
  • Nottingham Children's Services
  • Nottingham City Council
  • Oxford Brookes Enterprises
  • Oxford City Council
  • Palliative Care Scotland
  • Peterborough City Council
  • Reading JobCentre Plus
  • RNIB
  • Sheffield Care Trust
  • Sheffield Hallam University
  • Shell
  • Siemens
  • South Birmingham PCT
  • Southampton Council
  • Swindon Borough Council